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WSUS is failing to download some updates

Posted on 2009-04-13
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Last Modified: 2012-05-06
WSUS Server faild to dowload some updates, it has version is 3.1 is using MS proxy to connect internet. We didnt face any issue untill 2 days back, we keep geting error code 364 and 10032. we checked and implement all answers related to this issue but still not able to download the updates.

we tried the following :
1- bypass the proxy and firewall
2- connect the server to addiferent internet line.
3- used the to change the bits value SQLCMD.exe -S \\.\pipe\mssql$microsoft##ssee\sql\query -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"

no luck till now, any more things to try ???


 
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Question by:Tarek_Hamdan
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Donald Stewart earned 500 total points
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Have you read here ?
http://www.wsuswiki.com/TroubleshootingWSUSInProduction
http://kbalertz.com/922330/Error-message-download-using-Background-Intelligent-Transfer-download.aspx
And from here
 https://blogs.technet.com/sus/default.aspx?p=8

Another good resource will be the Event Viewer. Typically you'll see event IDs 386 and 364 describing synchronization failures and the most probable cause of the failure. With that said, the most common problem relating to downloading patches to the local WSUS will be related to the firewall configuration. For more information on this see:
· http://support.microsoft.com/kb/922330 
· http://support.microsoft.com/kb/836941 
· http://support.microsoft.com/kb/900935/ 
Also make sure you have network service and user permissions on the local storage folder, <drive letter>:\WSUS\WSUSCONTENT. If you're unsure you can use Process Monitor to check for access denied errors on this folder as well as to verify write permissions to the local content folder.
When files are missing on the content directory, to make sure the information on the WSUS database is consistent with the content for the patches you can issue a wsusutil reset . This command will check whether the patches approved have their updates downloaded. If the binary for the patch is not there, it will generate a BITS request to download the patch again.
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