I have a virus that brought up the error message "logonui.exe Application error.
The PC is a HP laptop XP service pack 2 running the full version of Mcafee Security Centre and AV program which was up to date on 11 April. I believe my grandson installed some games from discs he was given on that date, and that is when the problem started.
I have the 3-pc Mcafee program running 2 desktops and this laptop via wireless router and the 2 desktops are not affected. I am typing this question on one of them.
To get the laptop running in safe mode I tried to turn off system restore and got the error message
"cannot find rundll32.exe
I copied this file from my desktop onto disc, then copied it to laptop and got System restore to turn off.
When I start the laptop in safe mode with Networking I can open Internet Explorer but the keyboard is disabled and I cannot type anything to get on anything other than my home page. After a few minutes IE goes to a porn site all on it's own.
Following various questions on EE I downloaded 3 programs on my working desktop PC and burned them to disc.
When I put the disc in the laptop and copy these 3 programmes to the desktop none of them will run. For Stinger I got an apparent error message
"Stinger may be infected. Cannot run"
The Avast and Kapersky ran for about 10 seconds of Startup then stopped completely.
When I run the laptop in Safe mode ( windows restore turned off ) the programmes will still not start from the desktop, so I tried to run them straight from the disc. Stinger ran from the disc for a couple of hours but did not seem to find the virus, and the other 2 programmes appear to startup for about 10 seconds then stop, I presume the virus is stopping them running. The Mcafee program on the Laptop will also not run and has a red cross on the Taskbar icon.
My 2 desktops are reporting through Mcafee Networking that the laptop does not have Mcafee running but don't have the facility to Virus check it.
I think I need a virus removal programme similar to Stinger that I can download on my working PC, then burn to disc, then put in Laptop to run from disc.
The virus is clever enough to stop Avert and Kaspersky running, but not Stinger.
Can anyone help with another type of Virus removal tool?