mpathetiq
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Shared Reply-to Address in Exchange 2003
How does one setup a reply-to address that will be shared between several people? I have been asked to change the reply-to addresses for an entire department so they all have the same reply-to address (the departmental email address) but still maintain individual mailboxes.
I've attempted to make changes to the primary addresses using ADUC, but because the desired address already exists in our domain, I get denied. Is there any way around this?
I've attempted to make changes to the primary addresses using ADUC, but because the desired address already exists in our domain, I get denied. Is there any way around this?
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I think you could probably do that... have more than one user accessing the same account with Outlook and Exchange setup. My only concern then is that Exchange isn't really designed for a multitude of users to access the same mailbox at the same time all the time. I know it physically allows this but I've never done it on a larger than 2 or 3 person scale - maybe someone else on EE has. I would expect some peculiar behavior.
ASKER
This department is only 5 people and they've been sharing the departmental mailbox since before I got here 4 years ago, so I don't think that would be an issue.
ah... right on. I had an invalid impression from your message that you were possibly talking about at least 10's if not 100's or 1000's.
Good luck with unreasonable executives! :)
Good luck with unreasonable executives! :)
ASKER
Unreasonable executives is EXACTLY correct. Ahh well, job security.
* You could setup a mail-enabled public folder to receive mail at a general mailbox address. Then based on the permissions you assign that folder could be accessible from whichever users or user groups you assign to it and set as a "favorite" so that users can easily check their own inbox and the shared inbox at the same time.
Instead of a public folder this could also be done with a "dummy" user account just by granting access to that user to whomever you wanted in the organization.
* Then for sending mail - you would need to give users send-as permission - enable the "from" field on their Outlook configurations connected to Exchange - and then have them send mail from the general address whenever they want a reply to that address.... *or* have them manually do the "send replies to..." option on any given message that needs to have that but that they would want to come from their individual address.
Make sense?