Outlook 2007 and Mandatory Profiles, could not load SSL libraries
Posted on 2009-04-13
I am working on building a Citrix TS environment and am having some issues with Outlook 2007 and our mandatory profile. Our environment is running Server 2003 R2 Std and Citrix XenApp 5 Platinum.
When a user that is using my mandatory profile launches Outlook 2007 they receive a message that states "The application experienced an internal error loading the SSL libraries. This site should not be trusted." This message will pop up three times and Outlook will work fine after that, it is merely an annoyance.
We normally have one SSL error popup for users without Mandatory profiles (Our certificate doesn't match our server name) however the message that pops up for non mandatory profile users asks them if they want to continue and they have to select either yes or no, then it goes away.
Does anyone know why this is acting differently for a mandatory profile? Is there anyway to get this to stop doing this? I know that we can correct it by fixing the certificate, however my boss is unwilling to do that. Thanks for any assistance you can provide.