Straight quotes replaced with smart quotes automatically
Posted on 2009-04-13
We are running Office 2007 on Windows XP Pro. There is one machine where the user prefers to use straight quotes instead of smart quotes. For no apparent reason, occasionally the machine defaults back to smart quotes instead of straight quotes. Sometimes it takes several days to switch from straight quotes to smart quotes, sometimes it takes several weeks. This only happens in Outlook, not Word. Has anyone seen this before?