remote desktop locks up remote host

Posted on 2009-04-13
Medium Priority
Last Modified: 2013-11-21
I have set up a new computer on an existing windows 2003 sbs server network. The user who uses this computer remotes in freaquently using remote desktop connection connecting to xx.xx.xx.xx:3389.  I have tried internally (from inside the local network) and externally to connect the workstation.  When i try to connect, when propt i enter the windows credetials  and wait, eventually the connection times out.  On the Host computer receiving the remote connection, the computer locks up/freezes. The only way to anything from that point is to rebootthe host computer manually.  I am onsite please help.  I can establish the connection fine it seem when it tries to auth, that it freezes the local computer.

Question by:seaweed27
  • 5

Author Comment

ID: 24129881
I have tried to connect using different user account local and domian, the host/receivig computer still locks.
The firewall is configured to allow remote desktop connections, it is also controlled by sbs 2003 group policies fwiw.


Author Comment

ID: 24129968
I have chnged the listening port and added an exception for the new port in windows firewall- rebooted and the problems still exists

Author Comment

ID: 24130477
It seem to only be affecting the 3 computers that i have installed recently on the network. Any ideas?
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Expert Comment

by:Alex Appleton
ID: 24133638
Anything showing in event viewer?

Author Comment

ID: 24133743
no unfortunatly not, I have done a reinstall on 2 of them. One from OEM disk and one from an image i created.  The install from the an image currently is not accepting remote connections and the one from OEM is. Ill post more as i progress. Tring to create an image of the install that is working.

Accepted Solution

seaweed27 earned 0 total points
ID: 24147410
I ended up re-installing the OS, and that seemed to resolve. Very odd issue, Disabled firewall , replaced nic, static/dynamic ips- no other securty software- rolled back patches. None of it worked.
thanks for looking.

Expert Comment

ID: 24887142
all you had to do is reinstall the video driver.  it seems to be a rendering issue

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