Solved

Delete an OST file. Does not get deleted.

Posted on 2009-04-13
5
1,421 Views
Last Modified: 2012-05-06
Hi,

Delete an OST file. Does not get deleted.
C:\Users\Name\AppData\Local\Microsoft\Outlook\outlook.ost

I used process killer,Unlocker and many tools but none works . Even when the outlook is closed i cannot rename/Move or delete the file.

REgards
sharath
0
Comment
Question by:bsharath
5 Comments
 
LVL 95

Expert Comment

by:Lee W, MVP
ID: 24130277
Use process monitor and/or file monitor to find out what is keeping the file open.  If that fails, boot to a BartPE boot CD and delete it from there (I would suggest renaming - even running a CHKDSK C: /R before doing that).
0
 
LVL 4

Expert Comment

by:numero_uno
ID: 24130340
1.Ensure that the file doesnt have read only permissions.
2. Close outlook and then go to the task manager. in the process tab, if you have outlook.exe still running, end the process.
3. Try to delete the file then.
4. If this doesnt work, rename this file and then restart outlook. it should automatically create a OST file.
5. Once that is created, try to delete this old file
0
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 24134856
Is Exchange Server being Used?
If so, Need to make sure that Cached Exchange Mode is off when you delete the File.
Tools>Account Settings>Open Users Account Details
Right under Exchange Server Name
Untick the Box that says "Use Cached Exchange Mode"
Apply and Close Outlook

Now delete the ost


0
 
LVL 11

Author Closing Comment

by:bsharath
ID: 31569514
Thanks a lot
0
 

Expert Comment

by:llhuff
ID: 33358485
In my case I could not  delete the ost file and could not open outlook to untick cached mode. Renaming the file resolved the issue.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
In Part II of this series, I will discuss how to identify all open instances of Excel and enumerate the workbooks, spreadsheets, and named ranges within each of those instances.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question