Solved

Delete an OST file. Does not get deleted.

Posted on 2009-04-13
5
1,420 Views
Last Modified: 2012-05-06
Hi,

Delete an OST file. Does not get deleted.
C:\Users\Name\AppData\Local\Microsoft\Outlook\outlook.ost

I used process killer,Unlocker and many tools but none works . Even when the outlook is closed i cannot rename/Move or delete the file.

REgards
sharath
0
Comment
Question by:bsharath
5 Comments
 
LVL 95

Expert Comment

by:Lee W, MVP
ID: 24130277
Use process monitor and/or file monitor to find out what is keeping the file open.  If that fails, boot to a BartPE boot CD and delete it from there (I would suggest renaming - even running a CHKDSK C: /R before doing that).
0
 
LVL 4

Expert Comment

by:numero_uno
ID: 24130340
1.Ensure that the file doesnt have read only permissions.
2. Close outlook and then go to the task manager. in the process tab, if you have outlook.exe still running, end the process.
3. Try to delete the file then.
4. If this doesnt work, rename this file and then restart outlook. it should automatically create a OST file.
5. Once that is created, try to delete this old file
0
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 24134856
Is Exchange Server being Used?
If so, Need to make sure that Cached Exchange Mode is off when you delete the File.
Tools>Account Settings>Open Users Account Details
Right under Exchange Server Name
Untick the Box that says "Use Cached Exchange Mode"
Apply and Close Outlook

Now delete the ost


0
 
LVL 11

Author Closing Comment

by:bsharath
ID: 31569514
Thanks a lot
0
 

Expert Comment

by:llhuff
ID: 33358485
In my case I could not  delete the ost file and could not open outlook to untick cached mode. Renaming the file resolved the issue.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
If you don't know how to downgrade, my instructions below should be helpful.
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question