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Citrix - Microsoft JScript compilation error

I have a user that seems to be having issue with connecting to Citrix from home.  It seems to be fine when she's at work, but when at home and connecting via VPN she would get the below error.  I have about 50+ users that use Citrix and they don't seem to have this issue when traveling or not in the office.  Any ideas?
Microsoft JScript compilation error
 
[Line: 0] Syntax error
 
function dnsDomainIs(host,domain) {     return
CtxsProxySup_dnsDomainIs(host,domain); } function
isInNet(host,domain,mask) {     return
CtxsProxySup_isInNet(host,domain,mask); } function isPlainHostName(host)
{     return CtxsProxySup_isPlainHostName(host); } function
shExpMatch(str,shExp) {     return CtxsProxySup_shExpMatch(str,shExp); }
function isResolvable(host) {     return
CtxsProxySup_isResolvable(host); } function
localHostOrDomainIs(host,hostdom) {     return
CtxsProxySup_localHostOrDomainIs(host,hostdom); } function
dnsDomainLevels(host) {     return CtxsProxySup_dnsDomainLevels(host) }
function dnsResolve(host) {     return CtxsProxySup_dnsResolve(host); }
function myIpAddress() {     return CtxsProxySup_myIpAddress(); }
function dateRange() {     var bool;     if(arguments.length == 1)
return CtxsProxySup_dateRange(arguments[0]);     else
if(arguments.length == 2)         return
CtxsProxySup_dateRange(arguments[0],arguments[1]);     else
if(arguments.length == 3)         return
CtxsProxySup_dateRange(arguments[0],arguments[1],arguments[2]);     else
if(arguments.length == 4)         return
CtxsProxySup_dateRange(arguments[0],arguments[1],arguments[2],arguments[
3]);     else if(arguments.length == 5)         return
CtxsProxySup_dateRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4]);     else if(arguments.length == 6)         return
CtxsProxySup_dateRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4],arguments[5]);    else if(arguments.length == 7)
return
CtxsProxySup_dateRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4],arguments[5],arguments[6]); } function timeRange() {
if(arguments.length == 1)         return
CtxsProxySup_timeRange(arguments[0]);     else if(arguments.length == 2)
return CtxsProxySup_timeRange(arguments[0],arguments[1]);     else
if(arguments.length == 3)         return
CtxsProxySup_timeRange(arguments[0],arguments[1],arguments[2]);     else
if(arguments.length == 4)         return
CtxsProxySup_timeRange(arguments[0],arguments[1],arguments[2],arguments[
3]);     else if(arguments.length == 5)         return
CtxsProxySup_timeRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4]);     else if(arguments.length == 6)         return
CtxsProxySup_timeRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4],arguments[5]);    else if(arguments.length == 7)
return
CtxsProxySup_timeRange(arguments[0],arguments[1],arguments[2],arguments[
3],arguments[4],arguments[5],arguments[6]); } function weekdayRange() {
if(arguments.length == 1)         return
CtxsProxySup_weekdayRange(arguments[0]);     else if(arguments.length ==
2)         return  CtxsProxySup_weekdayRange(arguments[0],arguments[1]);
else if(arguments.length == 3)         return
CtxsProxySup_weekdayRange(arguments[0],arguments[1],arguments[2]); }

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holemania
Asked:
holemania
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1 Solution
 
Carl WebsterCommented:
Grasping at straws here but does she have the same JRE version as everyone else?  Citrix is very sensitive to the JRE version.
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holemaniaAuthor Commented:
She's out of the office, but I would assume it is similar to everyone else.  I would have to check to confirm.  She can connect when she's in the office.  Only time she run into this issue is when traveling and connecting to VPN first then logging into Citrix.
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holemaniaAuthor Commented:
Still no luck after re-installing JRE.  I also try uninstalling and re-installing citrix with no luck.  This doesn't seem to be affected by VPN, but Citrix itself.  This is affecting only one user.  Anything else to try?
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Carl WebsterCommented:
Rename or delete her profile and let a new one get created and try again.
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holemaniaAuthor Commented:
Would this be her Citrix profile?  I mean the profile on the Citrix server?
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Carl WebsterCommented:
yes
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holemaniaAuthor Commented:
Still getting the same error.  Tried renaming her profile so that it creates a new profile, and still getting same error.  Probably I will have her to logging into Citrix from my machine and see if that makes any difference.  
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Carl WebsterCommented:
You have a weird error then.  You may need to do Process Monitor to track down where the error is occuring.
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holemaniaAuthor Commented:
Well reloading her system did the trick.  Not sure what it is, but no one else seems to have the issue except for her.  
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holemaniaAuthor Commented:
This did not resolve the issue, but it's what came into mind when she got that JScript error.  Thanks for the help.
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