Solved

my computer will not boot properly?

Posted on 2009-04-13
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Last Modified: 2012-05-06
When I try to boot Vista with my compaq computer (3.2 GHz) I get the icons loading very
gradually...one by one on the desktop and then after a half minute or so the screen goes
back...windows says computer not shut down properly...and gives choices...safe mode
etc.  I have tried these choices but none of them works...and then the screen just goes black.
Might this be a problem caused by defective RAM?  What else would cause this problem
and how do I begin trying to solve it?
thanks,   Capreol
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Question by:capreol
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8 Comments
 
LVL 3

Expert Comment

by:dstark30
ID: 24130538
RAM Could be the problem, could also be the Power Supply not providing enough constant 'Juice'. Need more Specs if you can provide. How old is the machine? Have you tried to upgrade the hardware yourself? Laptop/Desktop? If this is not a new machine, when did the problems start occurring? A Single core 3.2Ghz is more than enough to run Vista without major problems as you are experiencing.
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LVL 7

Expert Comment

by:tplaya07
ID: 24130552
If you suspect RAM, try re-seating the RAM and then running MemTest
( http://www.memtest.org/download/2.11/memtest86+-2.11.iso.zip )

I would also go ahead and double-check and reseat all other add-in cards as well?

Are you able to boot directly to SafeMode? If so, check the event viewer to see if there are any events that keep reoccuring on login that would prevent Windows from starting properly.
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Author Comment

by:capreol
ID: 24134801
I have tried re-seating the RAM.  Did not solve the problem.  The computer keeps
booting to the desktop and loads all of the icons and then in about a minute or two
it goes to a blue screen and then shuts down and reboots on its own.
There is a single stick of RAM in the computer...it is 1 GByte of RAM.  Do you
think it might be bad RAM or do you think it might be the motherboard?
Thanks.   Capreol
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Author Comment

by:capreol
ID: 24136854
In problem reports and solutions it says
Problem   Shut down unexpectedly
Problem Signature   Blue Screen
Files that help describe the problem:  Mini041309-01.dmp
                                                            sysdata.xml
                                                             version.txt
I have reseated the one stick of RAM but it did not solve this problem.
What should I do next?
Thanks,
capreol
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LVL 7

Expert Comment

by:tplaya07
ID: 24149906
I am not good at reading minidumps, but if you could rename the minidump file to a .txt file and post it here, I'm sure some of the pros can decipher it.

Also, have you run MemTest yet. MemTest will let you know if your RAM is bad. It may take as much as a couple hours to complete. I would suggest you let it do at least 2 passes, and then report back if there were any errors found.
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Author Comment

by:capreol
ID: 24150127
how do you run memtest...where is it?
capreol
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LVL 7

Expert Comment

by:tplaya07
ID: 24150280
I posted a link in the second post of this thread. Just click on it, download the file, and burn the ISO file to a CD. If you don't have Nero or some other ISO burning software, you can use IMGBurn to burn it.
Then just insert the CD and let it run. Again, it may take a few hours.
http://download.imgburn.com/SetupImgBurn_2.4.4.0.exe
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Accepted Solution

by:
capreol earned 0 total points
ID: 24196917
I have done all of the above...did not solve the problem.  I ended up backing up
the data and reinstalling Windows Vista.  I suspect that this has been caused by a problem
with Windows Vista...somehow the operating system became corrupted.
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