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Exchange 2007 Database does not mount

Posted on 2009-04-13
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Last Modified: 2012-06-27
We have just installed a new Exchange 2007 server into our existing 2003/2007 environment.  We have two Ex 2007 servers that are working ok.  

We cannot mount the database and we are getting these errors in the application log.

Log Name:      Application
Source:        MSExchangeIS
Date:          4/13/2009 12:29:08 PM
Event ID:      9519
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DC-ARCHIVE2.twc.pvt
Description:
Error 0x80070005 starting database "JouralStorageGroup\JournalDatabase" on the Microsoft Exchange Information Store.

Log Name:      Application
Source:        MSExchangeIS
Date:          4/13/2009 12:29:08 PM
Event ID:      9518
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DC-ARCHIVE2.twc.pvt
Description:
Error 0x80070005 starting Storage Group /DC=pvt/DC=twc/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=Taylor-Woodrow/CN=Administrative Groups/CN=Exchange Administrative Group (FYDIBOHF23SPDLT)/CN=Servers/CN=DC-ARCHIVE2/CN=InformationStore/CN=JouralStorageGroup on the Microsoft Exchange Information Store.
MDB failed to start.

Log Name:      Application
Source:        MSExchangeFBPublish
Date:          4/13/2009 12:29:30 PM
Event ID:      8213
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DC-ARCHIVE2.twc.pvt
Description:
The Microsoft Exchange System Attendant service failed to create session for virtual machine DC-ARCHIVE2. The error number is 0x80040115.

Log Name:      Application
Source:        MSExchange System Attendant Mailbox
Date:          4/13/2009 12:29:59 PM
Event ID:      4001
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DC-ARCHIVE2.twc.pvt
Description:
A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:

Cannot open mailbox /o=Taylor-Woodrow/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DC-ARCHIVE2/cn=Microsoft System Attendant.
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=Taylor-Woodrow/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DC-ARCHIVE2/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
    ......
    Lid: 12696   dwParam: 0x6D9      Msg: EEInfo: Generation Time: 2009-04-13 16:29:59:612
    Lid: 10648   dwParam: 0x6D9      Msg: EEInfo: Generating component: 2
    Lid: 14744   dwParam: 0x6D9      Msg: EEInfo: Status: 1753
    Lid: 9624    dwParam: 0x6D9      Msg: EEInfo: Detection location: 501
    Lid: 13720   dwParam: 0x6D9      Msg: EEInfo: Flags: 0
    Lid: 11672   dwParam: 0x6D9      Msg: EEInfo: NumberOfParameters: 4
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[1]: Unicode string: DC-ARCHIVE2.twc.pvt
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[2]: Long val: -1527653632
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[3]: Long val: 382312662
    Lid: 19778  
    Lid: 27970   StoreEc: 0x80040115
    Lid: 17730  
    Lid: 25922   StoreEc: 0x80040115
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
   at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
   at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
   at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()
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Question by:auroraphillip
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2 Comments
 
LVL 4

Accepted Solution

by:
milikad earned 2000 total points
ID: 24131167
Greetings,

1. Run EXBPA and check if it points to any permission inheritance. If so, then follow the instruction given in how to resolve the issue in EXBPA
2. Then replication the Active Directory and start Exchange Information store issue and try to mount store.
3. If this doesn't work then check the perimssions on Administrative Group = Exchange Administrative Group
4. You should have exchange server group with List and Read all properties permission. If you don't see them then add it
5. Run setup.com /preparedomain from exchange 2007 installation CD and then start Information store service and try to mount.
Let me know the result.
MILIKAD

0
 

Author Comment

by:auroraphillip
ID: 24131296
1.  Found a Bloack at the Organization Level.  Unblocked it. - Store still does not mount
2.  Added Exchange Servers to the Exchange Administrative Group - Store still does not mount
3.  Ran setup.com /preparedomain - Store still does not mount

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'JournalDatabase'.

JournalDatabase
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: \StorageGroup\lDatabase; Error code: MapiExceptionNoAccess: Unable to mount database. (hr=0x80070005, ec=-2147024891)
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