email stationery shows up as an attachment
Posted on 2009-04-13
In our business we run our own mail server and use Outlook as our mail client. We would like to implement email stationery (an HTML template) so all of our emails have a standard background.
However, some email clients take email backgrounds and turn them into attachments. In other words, if I send a message that has a background to a yahoo account, yahoo then takes the background and presents it as an attachment - the yahoo inbox shows an attachment icon for my message even though I have not attached anything before I sent it.
When an email client turns a background or a signature into an attachement it is sometimes annoying to the recipient. Also, if the recipient is not familiar with our email address - in other words sees an email from an unfamiliar address *and* sees an attachment icon, this could give good reason to the recipient to delete the message.
Our business would like to use email stationery to give our messages a more professional look. However, as I have explained above, this may also cause us problems.
I need to give a reccomendation either for or against stationery, but need more information. Any suggestions would be appreciated.