Solved

Cannot open emails from the results list of a search Outlook 2003 - Additional Mailbox

Posted on 2009-04-13
2
263 Views
Last Modified: 2012-05-06
The enviroment has Exchange 2007, the user has Outlook 2003. In her primary mailbox everything works fine. We can search, and open messages from the search results. We have added a 2nd mailbox to her setup, given her "Full" permissions. If we double click on any message in the "inbox", unfiltered, it will open.
If we do a search for a message and double click on it in the search results list it does not open.
Also after the search completes, the split screen that shows the message body dowes not show results.

Any thoughts?
0
Comment
Question by:chris57ga
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
ID: 24144629
With Outlook open, and the additional mailbox expanded.
Go to Start>Settings>Control Panel>Indexing Options
and re-index

once re indexing is complete, try it again.
0
 

Author Closing Comment

by:chris57ga
ID: 31569614
thanks
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now