Solved

Cannot open emails from the results list of a search Outlook 2003 - Additional Mailbox

Posted on 2009-04-13
2
264 Views
Last Modified: 2012-05-06
The enviroment has Exchange 2007, the user has Outlook 2003. In her primary mailbox everything works fine. We can search, and open messages from the search results. We have added a 2nd mailbox to her setup, given her "Full" permissions. If we double click on any message in the "inbox", unfiltered, it will open.
If we do a search for a message and double click on it in the search results list it does not open.
Also after the search completes, the split screen that shows the message body dowes not show results.

Any thoughts?
0
Comment
Question by:chris57ga
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
ID: 24144629
With Outlook open, and the additional mailbox expanded.
Go to Start>Settings>Control Panel>Indexing Options
and re-index

once re indexing is complete, try it again.
0
 

Author Closing Comment

by:chris57ga
ID: 31569614
thanks
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Find out what you should include to make the best professional email signature for your organization.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question