Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 761
  • Last Modified:

Extra Laser Toner, on paper. Inside printer also has lots of toner.

This is a Dell 1100cn Color Laser Printer.

Recently, we started noticing, yellow toner along the side of print outs.  

I looked inside the printer, and I hadn't looked in a while, but it looks really messy compared to what I remember.  Seems like there is toner everywhere.  I'm kinda surprised there is not more extra toner all over printouts.  

Anyway, I have attached pics.

I read somewhere that it might be the corona wire.  But figured I would ask here, and see what people think!


1 Solution
A charged wire in a laser printer that draws the toner off the drum onto the paper. It must be cleaned when the toner cartridge is replaced.

I can't really see anything on the attachments - they're all very out of focus.

However, as yellow toner is leaking, the first thing to do is to replace the yellow cartridge; that should fix the problem. If it does, you may want to talk to Dell to see if the cartridge is under warranty.
This tends to be a problem with the tolerance between the drum roller and the yellow cartridge, you might pull the cartridge and check behind it where it seats and be certain there is not paper or junk keeping the cartridge from seating fully, (if it is slightly crooked (.001" out of alignment, this can happen))

Hope this helps,
Chuck House
Core Data Recovery
[Video] Oticon Case Study

Open office environments can create the dynamics for innovation, but they also bring some challenges. With over 1,000 employees in an open office, Oticon needed a solution that would preserve the environment while mitigating disruptive background noises.

Watch how they did it.

XetroximynAuthor Commented:
I do realize the pics a pretty fuzzy -- I wasn't posted them for detail, as much as I was posting them to give an idea of just how much toner is all over the inside of the printer.   It's not just yellow toner that is leaking -- there is lots of all the color's of toner, all over the inside -- it's just only the yellow toner that is actually ending up on printouts.  

@coredatarecovery:  I pulled it out, and didn't see any debris behind it -- I pushed it back in, and gave it a good extra push to try to make sure its seated all the way, back, but to no avail.  


I have read, you are supposed to clean the "corona wire" when you change a cartridge, which we have never done -- so I was wondering if that could be it.  

Only thing is -- from what I gather the corona wire would be on the other side of the paper from the toner, to draw the tone onto the paper, but the way this printer is set up, it has this belt/ that on the backside that moves the paper over the cartridge rollers, and if there are corona wires under it, I don't know how I would get to them.
 p.s. btw -- I accidentally put the wrong dell model number in my OP -- it is a 3110cn Dell Color Laser printer

Loose toner in the printer is not necessarily a problem. Many printers can tolerate heaps, without affecting the print quality. As only yellow gets on the paper, I would still swap the cartridge.
XetroximynAuthor Commented:
I guess I'll have to wait and see then.  We are a small business and already strapped for cash.  (after layoffs, etc) -- I don't think they are going to want to crack a new ~$50 cartridge for this minor superficial issue.  
If you would like to try cleaning the corona wire, take a look at this site:


Hope it helps.

XetroximynAuthor Commented:
thanks for all the info everyone -- toner cartridge finally ran out, and we changed it, and the problem is resolved.  Guess it was a bad toner cartridge.  
XetroximynAuthor Commented:

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Tackle projects and never again get stuck behind a technical roadblock.
Join Now