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Reply/Reply with History Functions Missing

Posted on 2009-04-13
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Last Modified: 2013-12-18
I have a user who is having a weird problem that started happening all of a sudden. When she has an e-mail open she sometimes does not have a reply button of any kind (with or without history). She can close that e-mail, then re-open it and those buttons are there. We can repeat this issue over and over, on other e-mails. These buttons are available on the tool bar shown from the in box at all times, but seem to come and go within e-mails. Both server and users are on version 7. Any ideas?
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Question by:TSB14883
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2 Comments
 
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by:lakshmidurga
ID: 24134673
try to replace the template...may be the template is corrupted....
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Sjef Bosman earned 2000 total points
ID: 24135998
That, or the cache is corrupted. Close the Notes client, go to the Notes data directory, then remove the file cache.NDK and restart Notes.
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