Exchange server issues - cant mount store on server rebuild
Posted on 2009-04-13
I had an Exchange server that got infected with a virus. The virus was removed, but destroyed the server. I was able to start up the server and move most of the mailbox within the store. there were a few that I was not able to move because there were errors within them and the move kept erroring out. I made a backup of the pst file from Outlook for each of these mailboxes.
The setup that I have is 2 Exchange servers. they are in a RPC setup and one front end and one back end server. The backend server is the one that went down.
Now that I have rebuilt the server, I am having problems getting it to run properly. I am not able to mount the mailbox or public folder store on the backend server.
I am getting a bunch of errors in the application log as follows:
Event ID 494: nformation Store (3004) First Storage Group: Database recovery failed with error -1216 because it encountered references to a database, 'C:\Program Files\Exchsrvr\mdbdata\pub1.edb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message.
Information Store (3004) First Storage Group: Database recovery/restore failed with unexpected error -1216.
Event ID: 9518
Error 0xfffffb40 starting Storage Group /DC=com/DC=ccsigroup/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=CCSI Group/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=CCSI-EXCHNG-2K3/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
I am a little overwhelmed with where to start, as this looks like an issue that I caused myself with not being able to properly remove Exchange from the domain before rebuilding the server. Now I am not sure how to mount the store without damaging the mailboxes that I moved to the front end server. Any ideas on where to start?