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veritas 12.5 remote agent

 with a new install on a win 2003 server we receive the following error when trying to install the remove agent via the 12.5 wizard.

Attempt to connect to server \\xxxxx failed with the following error: The system cannot find specified path

we can see and browse to the target server via the veritas Remote install wizard ...and we can also see the target server and drill down to files in the Job set up... so we know the it can find the server ok...just cant install the remote agent...remotely.!


I found a possible solution via symantec:

The following conditions should be satisfied by the user used for the push installation:
1) belongs to the domain administrators group
2) belongs to the local admin group on the server in question
3) has the following privileges:
3.1. Act as Part of the Operating System
3.2. Backup Files and Directories
3.3. Create a Token Object
3.4. Logon as a service
3.5. Manage Auditing and Security Log
3.6. Restore Files and Directories
3.7. Take ownership of files and other objects.

4) has sufficient privileges on the remote server in question to create a process via WMI.
Verify if the creation of a process using the create WMI class method on the remote server completes successfully. Refer to MSDN for more information.

I have done all of the above EXCEPT number 4).... Im not sure ho to do this.... and would be grateful for some advice.

thanks again

2 Solutions
Rodney BarnhardtServer AdministratorCommented:
Have you checked the event view on both server to see if there are any specific errors when it tries to install? Also, have you checked the buinst.log file? I am not sure if remote agent installs are logged here or not.
itstAuthor Commented:
hi  yes checked all that. - nothing obvious jumps out   I think it is something to do with our security settings via a GPO.
..the remote agent works fine if we do it via a local install...
thanks anyway
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