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Cisco Unity - Exchange Server Migration

Posted on 2009-04-14
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Last Modified: 2012-08-13
We have recently upgraded our Exchange environment to 2007.  Everything is moved off the 2003 server and we turned it off yesterday.  After a few hours we got calls that our Unity system wasn't working right.  After some investigation we could call into Unity, login, and then got "The message server is offline, please try again later", instead of "Hello".  If I turn the Information Store service on the 2003 server back on the Unity system works normally.  I spend several hours on the phone with the Cisco TAC and they were no help.  Have anyone ever retired a 2003 Exchange Server while using Cisco Unity 5.0??  We have run permissions wizards, and Message Store Utilities but nothing works.

Thanks in advanced for the help
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Question by:fsbenefield
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by:ehatchell
ehatchell earned 80 total points
ID: 24151535
Exactly what releases are we dealing with here (e.g. Windows 2008 Standard Server, Exchange Standard 2007, SP1 with KB43434, etc) and what are the details on your Unity 5 install?
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fsbenefield earned 0 total points
ID: 24170978
Exchange Server is Server 2008 Enterprise with Exchange 2007 Enterprise SP1

Unity Server is Server 2003 Enterprise with Unity 5 build 5.0(1)

attached is my unity info
unity.txt
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