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Remote host said: 550 5.7.1

Posted on 2009-04-14
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Last Modified: 2012-05-06
I just restored an exchange database from backup to a new server, created new user accounts in AD and reconnected to restored email accounts. Incoming email gets the following error.

71.xxx.xxx.xxx does not like recipient.
Remote host said: 550 5.7.1 Unable to relay for [email address} Giving up on 71.xxx.xxx.xxx

Internal email and outgoing email are working fine.
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Question by:itconsultant7717
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10 Comments
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 24141176
Was the name the same?
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LVL 15

Assisted Solution

by:abhaigh
abhaigh earned 500 total points
ID: 24147105
do you have the correct Recipient Policy defined for that domain?
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LVL 1

Accepted Solution

by:
itconsultant7717 earned 0 total points
ID: 24180826
Turns out the recipient policy had the local domain. I changed it to the .com domain and email began working.

Thanks.
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LVL 1

Author Comment

by:itconsultant7717
ID: 24180840
complete
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LVL 15

Expert Comment

by:abhaigh
ID: 24182805
Considering the comment itconsultant7717 makes in requesting that this be closed

"abhaigh helped resolve the problem by pointing me in the right direction."

[abh]"do you have the correct Recipient Policy defined for that domain?

[itc]"Turns out the recipient policy had the local domain. I changed it to the .com domain and email began working.

Thanks. "


I'm thinking that point should actually be awarded for this as without my pointing him in the right direction he wouldn't have resolved the issue
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LVL 23

Expert Comment

by:Stacy Spear
ID: 24183641
I agree with abhaigh. He did specifically point to the recipient policy which was the problem.
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LVL 1

Author Comment

by:itconsultant7717
ID: 24184880
I agree with everyone that abhaigh should get points. I honestly thought I gave him points so please forgive me that he didn't receive them. To be honest the point system I just figured out the other day, for example I didn't know you could split points. Also, while writing this a question comes up. How do I know how many points to give, I always choose 500 by default.

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Expert Comment

by:abhaigh
ID: 24184910
on the number of points? depends on how important the problem is, and how fast you want someone to address it
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Author Comment

by:itconsultant7717
ID: 24185024
Makes sense. Ok so have I done everything correct up to this point, did you get the points this time.

Thanks again with the help on the original question and even now. Don't mean to be so misunderstanding regarding the point system.
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LVL 23

Expert Comment

by:Stacy Spear
ID: 24185513
The best way, usually, is to choose his response as the answer. When you request a question to be closed, you can award points, but then the question disappears too (I think.)
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