1 User keeps getting locked out for no apparent reason
Posted on 2009-04-14
I have 1 user that connects to Citrix Presentation Server 4.0 and while he is working in outlook 2003 for about an hour or 2, he all of a sudden sees a prompt asking him to "reconnect to mailserver". After that, his account is locked out.
No rhyme, no reason for the disabling of his account. As far as he has told me, he's not doing anything else but sending and receiving emails.
This also happens everyday like clock work and just started happening last week.
The only thing he can think of that he has done differently was log into Citrix from his home (personal) machine which has Windows Vista on it; which shouldn't have done anything.
Let me know if anyone has any ideas about this wierd occurance that's happening.