Solved

Exchange 2007 - Display name in receipts

Posted on 2009-04-14
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Last Modified: 2012-05-06
Heres an interesting situation that actually has some of our users in a serious tizzy.  Im not too terribly concerned about it except for how to make the change back to original and what caused the change over the weekend.

E2K7 with current SP1 and roll-ups, Server 2003 with current SP.
 
Friday of last week, anyone who sent messages with delivery or read receipts attached received the receipt with a FROM: display name of Microsoft Exchange.  Today, when sending messages with receipts, users receive the receipt with a FROM:  display name of MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@cccneb.edu.  Delivery and read receipts are working as designed and expected, just that the display name now shows the alias/full SMTP address.  Believe me when I tell you something like this will throw educators in to a totally unrecoverable tailspin.
 
I know todays episode with the display name is actually the alias and not the display name, but I made no changes since last Friday and Id like to know how to change it back and find out what caused the alias to display instead of the display name.  Ive been all over TechNet and Google with this and if I was still on E2K or E2K3, there are viable instructions for those versions, but E2K7 isnt represented at all.
 
Any thoughts from the collective brain trust?
 
Thanks in advance.
 
Barry
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Question by:THE_Splatman
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3 Comments
 

Author Comment

by:THE_Splatman
ID: 24143089
I have been told this is a new "feature" of rollup 8 and its impact on how hidden mailboxes are shown or displayed.  Rather than show the display name of the hidden mailbox, the alias is shown.  I could change this setting, but I don't see the Microsoft Exchange mailbox in the EMC and honestly don't know where else to look to find that particular setting.  I've been all over the console and can't find any reference to that account or mailbox.
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Accepted Solution

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Mestha earned 500 total points
ID: 24143795
It was a change in rollup 7, not 8.
http://support.microsoft.com/default.aspx?kbid=969690

There must be a mailbox somewhere, either that or it is postmaster address.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_24321263.html

Simon.

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Author Closing Comment

by:THE_Splatman
ID: 31570066
Thanks, Mestha.  For some reason, the searching didn't pull up the second link you showed and it's good to know MS is aware of the issue.  Doesn't bother me to see the different display name but some folks think it's the beginning of the end.
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