[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange 2007 - Display name in receipts

Posted on 2009-04-14
3
Medium Priority
?
396 Views
Last Modified: 2012-05-06
Heres an interesting situation that actually has some of our users in a serious tizzy.  Im not too terribly concerned about it except for how to make the change back to original and what caused the change over the weekend.

E2K7 with current SP1 and roll-ups, Server 2003 with current SP.
 
Friday of last week, anyone who sent messages with delivery or read receipts attached received the receipt with a FROM: display name of Microsoft Exchange.  Today, when sending messages with receipts, users receive the receipt with a FROM:  display name of MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@cccneb.edu.  Delivery and read receipts are working as designed and expected, just that the display name now shows the alias/full SMTP address.  Believe me when I tell you something like this will throw educators in to a totally unrecoverable tailspin.
 
I know todays episode with the display name is actually the alias and not the display name, but I made no changes since last Friday and Id like to know how to change it back and find out what caused the alias to display instead of the display name.  Ive been all over TechNet and Google with this and if I was still on E2K or E2K3, there are viable instructions for those versions, but E2K7 isnt represented at all.
 
Any thoughts from the collective brain trust?
 
Thanks in advance.
 
Barry
0
Comment
Question by:THE_Splatman
  • 2
3 Comments
 

Author Comment

by:THE_Splatman
ID: 24143089
I have been told this is a new "feature" of rollup 8 and its impact on how hidden mailboxes are shown or displayed.  Rather than show the display name of the hidden mailbox, the alias is shown.  I could change this setting, but I don't see the Microsoft Exchange mailbox in the EMC and honestly don't know where else to look to find that particular setting.  I've been all over the console and can't find any reference to that account or mailbox.
0
 
LVL 65

Accepted Solution

by:
Mestha earned 2000 total points
ID: 24143795
It was a change in rollup 7, not 8.
http://support.microsoft.com/default.aspx?kbid=969690

There must be a mailbox somewhere, either that or it is postmaster address.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_24321263.html

Simon.

0
 

Author Closing Comment

by:THE_Splatman
ID: 31570066
Thanks, Mestha.  For some reason, the searching didn't pull up the second link you showed and it's good to know MS is aware of the issue.  Doesn't bother me to see the different display name but some folks think it's the beginning of the end.
0

Featured Post

NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

826 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question