Solved

Exchange 2007 - Display name in receipts

Posted on 2009-04-14
3
380 Views
Last Modified: 2012-05-06
Heres an interesting situation that actually has some of our users in a serious tizzy.  Im not too terribly concerned about it except for how to make the change back to original and what caused the change over the weekend.

E2K7 with current SP1 and roll-ups, Server 2003 with current SP.
 
Friday of last week, anyone who sent messages with delivery or read receipts attached received the receipt with a FROM: display name of Microsoft Exchange.  Today, when sending messages with receipts, users receive the receipt with a FROM:  display name of MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@cccneb.edu.  Delivery and read receipts are working as designed and expected, just that the display name now shows the alias/full SMTP address.  Believe me when I tell you something like this will throw educators in to a totally unrecoverable tailspin.
 
I know todays episode with the display name is actually the alias and not the display name, but I made no changes since last Friday and Id like to know how to change it back and find out what caused the alias to display instead of the display name.  Ive been all over TechNet and Google with this and if I was still on E2K or E2K3, there are viable instructions for those versions, but E2K7 isnt represented at all.
 
Any thoughts from the collective brain trust?
 
Thanks in advance.
 
Barry
0
Comment
Question by:THE_Splatman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Author Comment

by:THE_Splatman
ID: 24143089
I have been told this is a new "feature" of rollup 8 and its impact on how hidden mailboxes are shown or displayed.  Rather than show the display name of the hidden mailbox, the alias is shown.  I could change this setting, but I don't see the Microsoft Exchange mailbox in the EMC and honestly don't know where else to look to find that particular setting.  I've been all over the console and can't find any reference to that account or mailbox.
0
 
LVL 65

Accepted Solution

by:
Mestha earned 500 total points
ID: 24143795
It was a change in rollup 7, not 8.
http://support.microsoft.com/default.aspx?kbid=969690

There must be a mailbox somewhere, either that or it is postmaster address.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_24321263.html

Simon.

0
 

Author Closing Comment

by:THE_Splatman
ID: 31570066
Thanks, Mestha.  For some reason, the searching didn't pull up the second link you showed and it's good to know MS is aware of the issue.  Doesn't bother me to see the different display name but some folks think it's the beginning of the end.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange 2013 - Outlook Anywhere 8 55
Cannot create 365 Migration Endpoint 11 76
Exchange 2016 CU5 upgrade stuck 9 66
Offline address book Exchange 2010 Warning 30 25
Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This video discusses moving either the default database or any database to a new volume.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question