Solved

Sent items are not saved

Posted on 2009-04-14
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Last Modified: 2012-05-06
Hello experts,

We have an Exchange 2003 server SP2 an WM6 HTC smartphones connected using Exchange direct push.
When we send messages from the smartphones, the message are well sent, but are not saved anywhere. I tried everything I read in others topics, so I've checked "save copy to sent items folder" on the handset, I check "Sent Items" for synchronizing with exchange, but nothing help...
The "Sent Items" folder, on the mobile, contains every messages sent from Outlook... But messages sent from the mobile are lost... They are sent, because we can receive those messages, but no way to keep a copy in "sent items" folder.

Anyone could help ?

Thanks

Xavier CORDEIRO
0
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Question by:archinet
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3 Comments
 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 50 total points
ID: 24143748
It should be saving them.
Do you have more than one device that is happening on?

Simon.
0
 

Author Comment

by:archinet
ID: 24145549
That is happening on my device only... My colleague use the same model of device, but has no problem.
I deleted the server configuration on my device, then created it again, but it still not work.

Any idea ?

Xavier
0
 

Accepted Solution

by:
archinet earned 0 total points
ID: 24146338
I've done a Hard Reset on my mobile device, now it works fine... So it was not an Exchange problem but just a Windows Mobile problem.

Thank you Simon for your comment,

Xavier
0

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