Office 2007 douments will not print as landscape.
Posted on 2009-04-14
Just recently I have had a problem with a Windows XP SP3 machine not being able to print a landscape document as landscape. It would only print as portrait. The first time this happened I simply reinstalled the printer from the share on our server and the problem was resolved. About a week later its back with a vengeance.
Its a Dell Latitude D830, Windows XP SP3, and Office 2007. The problem started while trying to print a report from Access, however if I create a new Word document and make it landscape it will always print portrait. The orientation setting under printing preferences has zero effect. I have tried deleting the printer and connecting it via a Standard TCP/IP port, Ive tried multiple updated drivers, and rebooted the printer and PC multiple times. Nothing has any effect.
Printing to any other printer works fine. This is the only PC on the network having this issue. All other machines can print to the same printer in landscape normally. We have multiple network printers including a Savin 8055, a Savin 9040, a Savin C5050 and various plotters and personal printers. The printer in question is the Savin C5050.
This is a very strange issue, hopefully someone has had similar experience.