Problem with time delay for print prefernces coming up once you hit print.
Posted on 2009-04-14
I am having a problem with a user that is having slowness after hitting print in certain applications. I have read several posts about people having problems with slowness issues from when the print option is hit...to the printer spooling the print job. But mine is more of a question about from hitting print to the print preferences coming up.
2 applications are known problems with this printing issue. I have seen it alot in our company within Adobe Reader/Pro, and Ecopy Deskop.
When ever I go to file--->Print, there is usually a lag time of more than 30 seconds from when you press print, to when the print preferences come up to allow you to choose how many pages, or what pages, etc that you want to print off. I have had this happen to roughly 4 machines in the past 3 months, so far the only fix I have had is reimage, because uninstall, and re-install does not fix it. Any direction on this issue would be GREAT! Thanks!
Motorists Group Insurance Desktop Support