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Citrix Web interface timeout

Posted on 2009-04-14
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Last Modified: 2013-11-11
Hi I'm using ps4.0 and my web interface in on a linux box. Are users are timing out after 5-8 minutes of idle time in Citrix. Would I change the idle timeout in the web interface with the WebInterface.conf file? If so where in this file would I make the change?

#
# WebInterface.conf
# Ensure that this file is saved with UTF-8 encoding
#

# AdditionalExplicitAuthentication=None
# AddressResolutionType=IPv4-port
# AllowBandwidthSelection=Off
# AllowCustomizeAppColumns=On
# AllowCustomizeAudio=Off
# AllowCustomizeClientPrinterMapping=Off
# AllowCustomizeClients=Off
# AllowCustomizeJavaClientPackages=Off
# AllowCustomizeLayout=Off
# AllowCustomizeLogoff=On
# AllowCustomizeReconnectAtLogin=On
# AllowCustomizeReconnectButton=On
# AllowCustomizeSettings=On
# AllowCustomizeTransparentKeyPassthrough=Off
# AllowCustomizeVirtualCOMPortEmulation=Off
# AllowCustomizeWinColor=Off
# AllowCustomizeWinSize=On
# AllowUserPasswordChange=never
# AlternateAddress=Off
# AppColumns=3
# AuthenticationMethods=Explicit
# AutoDeployWebClient=Off
# AutoFallbackToJavaClient=Off


# BrandingColor=#CC0000
# BypassFailedRadiusServerDuration=[Number of minutes (60)]
# BypassFailedSTADuration=[Number of minutes (60)]


# ClientAddressMap=[clientAddress,AddressType,clientAddress,AddressType,...]
# ClientProxy=[clientAddress,proxyType,proxyAddress,clientAddress,proxyType,proxyAddress,...]
CompanyHomePage=https://proto.sweye.com/start.html
# CompanyLogo=../media/citrix.gif
# CSG_EnableSessionReliability=Off
# CSG_Server=[IP address or FQDN of the Secure Gateway server]
# CSG_ServerPort=[Port of the Secure Gateway server (443)]
# CSG_STA_URL1=[URL for the Secure Ticketing Authority]

# DefaultClient=On
# DefaultWelcomeMessageLocale=[language code]
# DisplayFooter=On
# DisplayHeader=On
# DisplayMainBoxTitleBarBgImage=On
# DuplicateLogInterval=[number of seconds (60)]
# DuplicateLogLimit=10


# EnableKerberosToMPS=Off
# EnableLegacyICAClientSupport=On
# EnableLogoffApplications=On
# EnableRadiusServerLoadBalancing=On
# EnableSTALoadBalancing=On
# EnableVirtualCOMPortEmulation=Off
# EnableWorkspaceControl=On
# ErrorCallbackURL=[URL for processing fatal error messages which replaces the logged out page]

# FooterTextDefaultLocale=[language code]
# FooterText_<lang-code>=[Customized footer text in the specified language]

# HeadingImage=[URL of your heading image]
# HideDomainField=Off
# HpUxUnixClient=default


# IbmAixClient=default
# IcaWebClient=wficat.cab
# IcaWebClientClassID=238f6f83-b8b4-11cf-8771-00a024541ee3
# IcaWebClientVersion=9,0,32649,0
# IgnoreClientProvidedClientAddress=Off
# InternalServerAddressMap=[normalAddress,translatedAddress,normalAddress,translatedAddress,...]


# JavaClient=default
# JavaClientPackages=ConfigUI,PrinterMapping,SecureICA
# JavaClientRootCertificate=[File name of a private root certificate for Java Client]

# KioskMode=Off


# LaunchClients=Ica-Local,Ica-Java,Ica-Embedded
# LaunchMethod=Ica-Local
# LinuxClient=default
# LoginDomains=[domain1,domain2,...]
# LoginType=default


# MacClient=default
# MainBoxTitleBarBgColor=#C8C8C8
# MainBoxTitleBarBgImage=../media/greygrad.gif
# MainBoxTitleFontColor=#000000
# MessageHeadingBgColor=#DFDFDF
# MessageHeadingFontColor=#000000


# NDSContextLookupLoadbalancing=On
# NDSContextLookupServers=[List of NDS servers, each starting with ldap:// or ldaps://]
# NDSTreeName=[NDS Tree name for NDS logins]


# OtherClient=default
# OverrideClientInstallCaption=[Customized client install caption]


PooledSockets=On


# RadiusRequestTimeout=[Number of seconds (30)]
# RadiusServers=[server:port,server:port,...]
# RdpWebClient=msrdp.cab
# RdpWebClientClassID=7584c670-2274-4efb-b00b-d6aaba6d3850
# RdpWebClientVersion=5,2,3790
# ReconnectAtLogin=DisconnectedAndActive
# ReconnectButton=DisconnectedAndActive
# RequestICAClientSecureChannel=Detect-AnyCiphers
# RestrictDomains=Off
# RetryCount=5


# ScoUnixClient=default# SearchContextList=[NDS context1,NDS context2,...]
# ServerAddressMap=[normalAddress,translatedAddress,normalAddress,translatedAddress,...]
# SgiUnixClient=default
# ShowClientInstallCaption=Auto
# SolarisUnixClient=default


# Timeout=[Number of seconds (60)]
# TransparentKeyPassthrough=FullScreenOnly
# Tru64Client=default
# TwoFactorPasswordIntegration=Off
# TwoFactorUseFullyQualifiedUserNames=Off


# UPNSuffixes=[UPN suffix1,UPN suffix2,...]
# UserInterfaceLayout=Auto


Version=4.0.4.5083

# WelcomeMessage_<lang-code>=[Customized welcome message in the specified language]
# Win16Client=default
# Win32Client=default




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Question by:terryw-sec
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5 Comments
 
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Expert Comment

by:Carl Webster
ID: 24170742
In WIndows ths is changed in IIS.  So I would assume the same thing for Linux.  Change the timeout setting in your web server software.
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Author Comment

by:terryw-sec
ID: 24186839
Do you know where in the web interface for Linux to make this change? Thanks
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LVL 36

Expert Comment

by:Carl Webster
ID: 24187151
Not a clue.
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Accepted Solution

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Carl Webster earned 500 total points
ID: 24188759
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Author Closing Comment

by:terryw-sec
ID: 31570114
Thank You for your help on this issue. Through the link you provided I was able to adjust my timeout length.
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