terryw-sec
asked on
Citrix Web interface timeout
Hi I'm using ps4.0 and my web interface in on a linux box. Are users are timing out after 5-8 minutes of idle time in Citrix. Would I change the idle timeout in the web interface with the WebInterface.conf file? If so where in this file would I make the change?
#
# WebInterface.conf
# Ensure that this file is saved with UTF-8 encoding
#
# AdditionalExplicitAuthenti cation=Non e
# AddressResolutionType=IPv4 -port
# AllowBandwidthSelection=Of f
# AllowCustomizeAppColumns=O n
# AllowCustomizeAudio=Off
# AllowCustomizeClientPrinte rMapping=O ff
# AllowCustomizeClients=Off
# AllowCustomizeJavaClientPa ckages=Off
# AllowCustomizeLayout=Off
# AllowCustomizeLogoff=On
# AllowCustomizeReconnectAtL ogin=On
# AllowCustomizeReconnectBut ton=On
# AllowCustomizeSettings=On
# AllowCustomizeTransparentK eyPassthro ugh=Off
# AllowCustomizeVirtualCOMPo rtEmulatio n=Off
# AllowCustomizeWinColor=Off
# AllowCustomizeWinSize=On
# AllowUserPasswordChange=ne ver
# AlternateAddress=Off
# AppColumns=3
# AuthenticationMethods=Expl icit
# AutoDeployWebClient=Off
# AutoFallbackToJavaClient=O ff
# BrandingColor=#CC0000
# BypassFailedRadiusServerDu ration=[Nu mber of minutes (60)]
# BypassFailedSTADuration=[N umber of minutes (60)]
# ClientAddressMap=[clientAd dress,Addr essType,cl ientAddres s,AddressT ype,...]
# ClientProxy=[clientAddress ,proxyType ,proxyAddr ess,client Address,pr oxyType,pr oxyAddress ,...]
CompanyHomePage=https://proto.sweye.com/start.html
# CompanyLogo=../media/citri x.gif
# CSG_EnableSessionReliabili ty=Off
# CSG_Server=[IP address or FQDN of the Secure Gateway server]
# CSG_ServerPort=[Port of the Secure Gateway server (443)]
# CSG_STA_URL1=[URL for the Secure Ticketing Authority]
# DefaultClient=On
# DefaultWelcomeMessageLocal e=[languag e code]
# DisplayFooter=On
# DisplayHeader=On
# DisplayMainBoxTitleBarBgIm age=On
# DuplicateLogInterval=[numb er of seconds (60)]
# DuplicateLogLimit=10
# EnableKerberosToMPS=Off
# EnableLegacyICAClientSuppo rt=On
# EnableLogoffApplications=O n
# EnableRadiusServerLoadBala ncing=On
# EnableSTALoadBalancing=On
# EnableVirtualCOMPortEmulat ion=Off
# EnableWorkspaceControl=On
# ErrorCallbackURL=[URL for processing fatal error messages which replaces the logged out page]
# FooterTextDefaultLocale=[l anguage code]
# FooterText_<lang-code>=[Cu stomized footer text in the specified language]
# HeadingImage=[URL of your heading image]
# HideDomainField=Off
# HpUxUnixClient=default
# IbmAixClient=default
# IcaWebClient=wficat.cab
# IcaWebClientClassID=238f6f 83-b8b4-11 cf-8771-00 a024541ee3
# IcaWebClientVersion=9,0,32 649,0
# IgnoreClientProvidedClient Address=Of f
# InternalServerAddressMap=[ normalAddr ess,transl atedAddres s,normalAd dress,tran slatedAddr ess,...]
# JavaClient=default
# JavaClientPackages=ConfigU I,PrinterM apping,Sec ureICA
# JavaClientRootCertificate= [File name of a private root certificate for Java Client]
# KioskMode=Off
# LaunchClients=Ica-Local,Ic a-Java,Ica -Embedded
# LaunchMethod=Ica-Local
# LinuxClient=default
# LoginDomains=[domain1,doma in2,...]
# LoginType=default
# MacClient=default
# MainBoxTitleBarBgColor=#C8 C8C8
# MainBoxTitleBarBgImage=../ media/grey grad.gif
# MainBoxTitleFontColor=#000 000
# MessageHeadingBgColor=#DFD FDF
# MessageHeadingFontColor=#0 00000
# NDSContextLookupLoadbalanc ing=On
# NDSContextLookupServers=[L ist of NDS servers, each starting with ldap:// or ldaps://]
# NDSTreeName=[NDS Tree name for NDS logins]
# OtherClient=default
# OverrideClientInstallCapti on=[Custom ized client install caption]
PooledSockets=On
# RadiusRequestTimeout=[Numb er of seconds (30)]
# RadiusServers=[server:port ,server:po rt,...]
# RdpWebClient=msrdp.cab
# RdpWebClientClassID=7584c6 70-2274-4e fb-b00b-d6 aaba6d3850
# RdpWebClientVersion=5,2,37 90
# ReconnectAtLogin=Disconnec tedAndActi ve
# ReconnectButton=Disconnect edAndActiv e
# RequestICAClientSecureChan nel=Detect -AnyCipher s
# RestrictDomains=Off
# RetryCount=5
# ScoUnixClient=default# SearchContextList=[NDS context1,NDS context2,...]
# ServerAddressMap=[normalAd dress,tran slatedAddr ess,normal Address,tr anslatedAd dress,...]
# SgiUnixClient=default
# ShowClientInstallCaption=A uto
# SolarisUnixClient=default
# Timeout=[Number of seconds (60)]
# TransparentKeyPassthrough= FullScreen Only
# Tru64Client=default
# TwoFactorPasswordIntegrati on=Off
# TwoFactorUseFullyQualified UserNames= Off
# UPNSuffixes=[UPN suffix1,UPN suffix2,...]
# UserInterfaceLayout=Auto
Version=4.0.4.5083
# WelcomeMessage_<lang-code> =[Customiz ed welcome message in the specified language]
# Win16Client=default
# Win32Client=default
#
# WebInterface.conf
# Ensure that this file is saved with UTF-8 encoding
#
# AdditionalExplicitAuthenti
# AddressResolutionType=IPv4
# AllowBandwidthSelection=Of
# AllowCustomizeAppColumns=O
# AllowCustomizeAudio=Off
# AllowCustomizeClientPrinte
# AllowCustomizeClients=Off
# AllowCustomizeJavaClientPa
# AllowCustomizeLayout=Off
# AllowCustomizeLogoff=On
# AllowCustomizeReconnectAtL
# AllowCustomizeReconnectBut
# AllowCustomizeSettings=On
# AllowCustomizeTransparentK
# AllowCustomizeVirtualCOMPo
# AllowCustomizeWinColor=Off
# AllowCustomizeWinSize=On
# AllowUserPasswordChange=ne
# AlternateAddress=Off
# AppColumns=3
# AuthenticationMethods=Expl
# AutoDeployWebClient=Off
# AutoFallbackToJavaClient=O
# BrandingColor=#CC0000
# BypassFailedRadiusServerDu
# BypassFailedSTADuration=[N
# ClientAddressMap=[clientAd
# ClientProxy=[clientAddress
CompanyHomePage=https://proto.sweye.com/start.html
# CompanyLogo=../media/citri
# CSG_EnableSessionReliabili
# CSG_Server=[IP address or FQDN of the Secure Gateway server]
# CSG_ServerPort=[Port of the Secure Gateway server (443)]
# CSG_STA_URL1=[URL for the Secure Ticketing Authority]
# DefaultClient=On
# DefaultWelcomeMessageLocal
# DisplayFooter=On
# DisplayHeader=On
# DisplayMainBoxTitleBarBgIm
# DuplicateLogInterval=[numb
# DuplicateLogLimit=10
# EnableKerberosToMPS=Off
# EnableLegacyICAClientSuppo
# EnableLogoffApplications=O
# EnableRadiusServerLoadBala
# EnableSTALoadBalancing=On
# EnableVirtualCOMPortEmulat
# EnableWorkspaceControl=On
# ErrorCallbackURL=[URL for processing fatal error messages which replaces the logged out page]
# FooterTextDefaultLocale=[l
# FooterText_<lang-code>=[Cu
# HeadingImage=[URL of your heading image]
# HideDomainField=Off
# HpUxUnixClient=default
# IbmAixClient=default
# IcaWebClient=wficat.cab
# IcaWebClientClassID=238f6f
# IcaWebClientVersion=9,0,32
# IgnoreClientProvidedClient
# InternalServerAddressMap=[
# JavaClient=default
# JavaClientPackages=ConfigU
# JavaClientRootCertificate=
# KioskMode=Off
# LaunchClients=Ica-Local,Ic
# LaunchMethod=Ica-Local
# LinuxClient=default
# LoginDomains=[domain1,doma
# LoginType=default
# MacClient=default
# MainBoxTitleBarBgColor=#C8
# MainBoxTitleBarBgImage=../
# MainBoxTitleFontColor=#000
# MessageHeadingBgColor=#DFD
# MessageHeadingFontColor=#0
# NDSContextLookupLoadbalanc
# NDSContextLookupServers=[L
# NDSTreeName=[NDS Tree name for NDS logins]
# OtherClient=default
# OverrideClientInstallCapti
PooledSockets=On
# RadiusRequestTimeout=[Numb
# RadiusServers=[server:port
# RdpWebClient=msrdp.cab
# RdpWebClientClassID=7584c6
# RdpWebClientVersion=5,2,37
# ReconnectAtLogin=Disconnec
# ReconnectButton=Disconnect
# RequestICAClientSecureChan
# RestrictDomains=Off
# RetryCount=5
# ScoUnixClient=default# SearchContextList=[NDS context1,NDS context2,...]
# ServerAddressMap=[normalAd
# SgiUnixClient=default
# ShowClientInstallCaption=A
# SolarisUnixClient=default
# Timeout=[Number of seconds (60)]
# TransparentKeyPassthrough=
# Tru64Client=default
# TwoFactorPasswordIntegrati
# TwoFactorUseFullyQualified
# UPNSuffixes=[UPN suffix1,UPN suffix2,...]
# UserInterfaceLayout=Auto
Version=4.0.4.5083
# WelcomeMessage_<lang-code>
# Win16Client=default
# Win32Client=default
In WIndows ths is changed in IIS. So I would assume the same thing for Linux. Change the timeout setting in your web server software.
ASKER
Do you know where in the web interface for Linux to make this change? Thanks
Not a clue.
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ASKER
Thank You for your help on this issue. Through the link you provided I was able to adjust my timeout length.