Solved

desktop remote will not display local printers

Posted on 2009-04-14
8
378 Views
Last Modified: 2012-05-06
Problem:  desktop remote will not display local printers
Local resources has printers checked. lexmark E342 & Dell 3110cn both network printers with working IP. Niether will show up for local printing during RDP.
0
Comment
Question by:gheiman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 14

Accepted Solution

by:
Dhiraj Mutha earned 500 total points
ID: 24141922
Go to Start > Run and type MSTSC > click on OK.

I the RDP windows there is a button called Options > click on that then click on Local Resources > and select the Printers options. Now you do a RDP and have a check.

For more info see the below screenshot.
RDP.bmp
0
 

Author Comment

by:gheiman
ID: 24141997
I have already checked to be sure these were checked.
0
 
LVL 10

Expert Comment

by:skca54
ID: 24142163
Does the server have the correct drivers installed for these printers?
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 6

Expert Comment

by:danf0x
ID: 24142202
Here is something I have noticed since service pack 3.  When you are remoted into the other machine go to add printer select local printer and take the check out of the box and hit next.  When it asks you for the port there should be a TS00X (X = a random number) port you can assign to your printer and just add the drivers and you should have your printer back.  If you already see your printer name to the right of a TS00X port select that one and choose to reinstall the driver.
0
 

Author Comment

by:gheiman
ID: 24142229
would that be the reason printers from another office?
Because they are older printers, such as HP 4050, HP 4100, Brother 2060, etc.
These are probably already in the server OS?

We tried RDP from another office, to another server, and the printers listed above did show up.

Trying RDP to another server with same printers did not.

You suggest that they load the drivers for that Lexmark & Dell 3110cn on the server, correct?
0
 
LVL 6

Expert Comment

by:danf0x
ID: 24142312
That is correct.  If you can't see the printers when you remote in you can look in the event viewer under applications/system and see if there was an error or you can just try to add it as a printer using a terminal server port and you should be good to go.
0
 

Author Comment

by:gheiman
ID: 24150873
posted the wrong person
0
 
LVL 6

Expert Comment

by:danf0x
ID: 24151198
aww so I get no point?
  Well at least you got it working.
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of: 192.168.0.1, 192.168.1.1, 192.168.11.1, …
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question