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How do I set to download full content of email on Blackberry 8310

Hi

We have one user that just got a replacement 8310; we've done an enterprise activation on his device, however, every time he receives a new email, it gives him a message that there is additional information but he has to click on a link to retrieve it. Is there some setting that we can change on the blackberry to download full content? this happens regardless of whether he has attachments in the email.
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yakisobayum
Asked:
yakisobayum
1 Solution
 
Gary CutriData & Communications SpecialistCommented:
Hi, normally this only occurs for the emails that are pre-populated onto the device during activation.  If this is not occurring open Messages > Press menu > Select Options > Select General Options > Ensure Auto More = Yes.  
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