Solved

user dropping from VPN

Posted on 2009-04-14
3
1,054 Views
Last Modified: 2012-05-06
We have a user that keeps dropping from the VPN connection. They are work from home users, on cable modems (home, not business cable service).

Any ideas? They are using Cisco client software on their laptops, and they're terminating to a 515e at head quarters.  No other users report issues.

My boss wants to install 506e's at these user's houses and try to do a site to site tunnel. I would rather fix the original problem

The syslog server only showed the below. But I see the below for every user including myself, and I never lose my VPN connection from home.
PIX : Group = hq, Username = mstarks, IP = 65.***.181.169, Attempt to send an IKE packet from standby unit. Dropping the packet!
 
PIX : Group = hq, Username = mstarks, IP = 65.***.181.169, Attempt to send an IKE packet from standby unit. Dropping the packet!
 
PIX : Group = hq, Username = mstarks, IP = 65.***.181.169, Unexpected cleanup of tunnel table entry during SA delete.

Open in new window

0
Comment
Question by:dissolved
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 20

Accepted Solution

by:
RPPreacher earned 500 total points
ID: 24142616
What version VPN client?
0
 

Author Comment

by:dissolved
ID: 24142865
5.0.0.4.0300
0
 
LVL 1

Expert Comment

by:Firecubes
ID: 24148232
Are they using wireless at home?
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technol…
When speed and performance are vital to revenue, companies must have complete confidence in their cloud environment.
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question