Outlook Public Folder is not updating tracking status after would be accepter of meeting accepts or declines meeting

Posted on 2009-04-14
Medium Priority
Last Modified: 2012-05-06
Hello All,
First off, I want to thank you in advance for writing a solution in Lamen's terms so that I can understand and grow from this experience.

 I have a friend in our office who is a secretary/administrator  Here is the senerio...  We are on a domain with exchange running.  On our secretary's computer she has two calendars.  The boss and the public calendar for all of us. (all of us are not part of the domain, however, exchange is setup on our computers)

When the secretary send out a appointment to a specific user and that user accepts the calendar item with a email response...  The secretary is unable to view the response in the "tracking function tab."  I can see the email in her inbox but the calendar item is not updating the "Public Calendar" item.  It appears that this function is not automatically updating the tracking function.  

Is there a way to resolve this and if so how?

Again thank you in advance for spending the time for answering this question in lamens terms, as I am not the best tech.

Best Regards,

Question by:timarnold000
LVL 65

Accepted Solution

Mestha earned 2000 total points
ID: 24143461
Where is this second calendar? Is it in its own mailbox, a sub folder in another or the same mailbox, a public folder?

Calendar information only applies to the default calendar, so if the message is coming back to the user it would only update the user's own calendar, not any other calendar.


Author Comment

ID: 24143477
I have researched this issue and I found that the tracking function is disabled in a public folder.  We will create a new user on the domain called <companycalendar>  and share this folder for all users to view.  Only private calendars update tracking function.

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