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Outlook 2007 POP mail issue

Posted on 2009-04-14
Medium Priority
Last Modified: 2013-11-29
I'm having a rather odd issue with an installation of Outlook 2007. When receiving mail, it shows tha mail coming down (remember this is coming from a POP server), the number of messages and the byte count, however when send/receive is complete the items don't show in the inbox until you restart Outlook. The installation is on XP Pro 32 bit and is fully patched. I have tried uninstalling and reinstalling Office and repatching, however this has done nothing to fix the issue. Current view is set to messages (without preview). Any assistance would be appreciated, as Google isn't helping a whole lot.
Question by:tljones00
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LVL 66

Accepted Solution

johnb6767 earned 2000 total points
ID: 24144674
Create a new PST, and retry. If it works, simply import the messages back into the new one.

Secondary, which I dont think it will help, is to create a new Outlook Profile. DONT DELETE THE OLD ONE. Just create a new one via the Mail applet in the Control Panel.


Author Comment

ID: 24149905
That fixed it, thanks much!
LVL 66

Expert Comment

ID: 24154385
Which part worked? PST or the profile?

Author Comment

ID: 24164147
.pst replacement. I keep forgetting that in older versions a screwed up pst meant it didn't work at all, where as with 2007 it simply means wacky behavior. Oddly Scanpst.exe found errors but didn't fix the problem.
LVL 66

Expert Comment

ID: 24164777
Never liked Scanpst too much for that reason.....

Glad it is fixed tho...

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