Outlook 2007 POP mail issue

Posted on 2009-04-14
Last Modified: 2013-11-29
I'm having a rather odd issue with an installation of Outlook 2007. When receiving mail, it shows tha mail coming down (remember this is coming from a POP server), the number of messages and the byte count, however when send/receive is complete the items don't show in the inbox until you restart Outlook. The installation is on XP Pro 32 bit and is fully patched. I have tried uninstalling and reinstalling Office and repatching, however this has done nothing to fix the issue. Current view is set to messages (without preview). Any assistance would be appreciated, as Google isn't helping a whole lot.
Question by:tljones00
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 66

Accepted Solution

johnb6767 earned 500 total points
ID: 24144674
Create a new PST, and retry. If it works, simply import the messages back into the new one.

Secondary, which I dont think it will help, is to create a new Outlook Profile. DONT DELETE THE OLD ONE. Just create a new one via the Mail applet in the Control Panel.


Author Comment

ID: 24149905
That fixed it, thanks much!
LVL 66

Expert Comment

ID: 24154385
Which part worked? PST or the profile?

Author Comment

ID: 24164147
.pst replacement. I keep forgetting that in older versions a screwed up pst meant it didn't work at all, where as with 2007 it simply means wacky behavior. Oddly Scanpst.exe found errors but didn't fix the problem.
LVL 66

Expert Comment

ID: 24164777
Never liked Scanpst too much for that reason.....

Glad it is fixed tho...

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question