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MailEnable Uninstall Problem

Posted on 2009-04-14
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Last Modified: 2012-05-06
Hello,

Right now I'm on the middle of a nightmare with MailEnable. Luckely I have a backup of all postoffices and the config directory. However!

I tried to uninstall Professional edition and then I installed the Enterprise edition (To test the differences). However, something went wrong and I couldn't load my postoffices and information.

I tried to uninstall it but I received a message from UNWISE.EXE saying: Could not open INSTALL.LOG
I tried a manual uninstall following the KB from MailEnable, but no luck.

Next, I tried to find that file, found two similars: INSTALL-ENTERPRISE.LOG and MEInstall.log, I tried renaming one to install.log, same error, the other one, same error.

How can I uninstall it and make a clean new install? I need my mails back and active as soon as possible!

Regards,
Andre
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Question by:ahennings
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2 Comments
 
LVL 6

Accepted Solution

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xfreddie earned 500 total points
ID: 24155217
Micro$oft has an uninstaller that might help.

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Install the Windows installer cleanup until and select the program to remove.

Hope it helps.
Regards,
M
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Author Closing Comment

by:ahennings
ID: 31570298
Didn't solve my actual issue, but he gave me a new option for the future.
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