Domino and Blackberry names lookup problem
Posted on 2009-04-15
We are having a problem with BlackBerry and Domino Mail server.
User using the blackberry device when search for username starting with 'C' or 'CN' in the "To" or "CC" or "BCC" field encountered the error "Lookup Failed" on their device. They don't have problem searching for anyother words for e.g. 'CA', 'DA', 'Be', etc.
I check the domino server log.nsf and found the following log entry.
Searching for 'C', 'CN', or 'CN=' is prohibited on ($Users) due to possible performance issues. Returning zero matches.
I understand the nature of the problem.
Does anyone know what is the fix to the problem.
Thanks in advance