Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

McAfee Virusscan enterprise: on access scan sometimes disables itself

Posted on 2009-04-15
1
Medium Priority
?
12,424 Views
Last Modified: 2013-12-09
I run McAfee Virusscan Enterprise 8.7 on a client. I do not have a server with EPO installed. On the client I run Vista Ultimate. I have the McAfee Framework service and the McAfee McShield Service set to restart on first and second failure.
Still, when loging into Vista McAfee starts up but without the on access scan. When right clicking on the Icon I see that "enable on access scan" is greyed out. Most of the time a fresh reboot helps.
Currently the option "disable on access scan" is greyed out. I do not know if it has something to do with it, but I cannot edit the settings on the above mentioned services either.
How can I prevent the greying out of the McAfee option?
PS If the "enable on access scan" option is greyed out, in the console also Access Protection and On Delivery Email Scanner, and Buffer Overrun are greyed out.
0
Comment
Question by:LDantuma
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
LDantuma earned 0 total points
ID: 24150695
After hours of searching (guess the experts are on holiday ;-) I found that there are two parts of the solution:
1. On Vista and Windows 7 one has to install the program with administrator rights. That ensures that the on access scan doesn't get disabled.
2. The fact that the option "disable on access scan" is greyed out is good, not bad. To disable that prevention:
1) Go to the console
2) Hit the properties for Access Protection
3) Look at the bottom of the window for a check box that says "Prevent McAffee Services from being stopped". Clear the checkbox.
(http://forums.mcafeehelp.com/showthread.php?t=214628)
0

Featured Post

Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some site administrators might be considering how to filter incoming traffic to a site by identifying the domains or networks of the traffic source, in the same way that a spam filter does on an email server, such as blocking all emails sent from th…
PREFACE The purpose of this guide is to provide information to successfully install the MS SQL client tools for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technology…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question