Solved

Un able to change the password on Lotus Notes Web Version

Posted on 2009-04-15
5
205 Views
Last Modified: 2013-12-18
A user has started to use the Lotus Notes Web Version and I have set him a default  password of 123456789 and ticked the  box of " Force the user to change the Internet Password ,,,,,,,,,,,,,,,," to make the user able to change his password but what happened was

1- After the user put the Default  Internet Password he wasnt forced to change it with a new one and he access his emails successfully.

2- when the user attempts to change the password from the " Preferences"  he gets a massage of " Password was changed successfully" but it never changes .

3- The password only gets chagned when I change it on the user document on the Domino Directory .

Does any one know how to solve this problem
0
Comment
Question by:akhafaf
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 24151227
1) check that proper permissions are used on the address book ( Domino directory )

2) Test with a user that has admin or editor in the ACL

3) Double check the help in the Admin client on how to allow users to chnage passwords for iNotes - web version


I hope this helps !
0
 
LVL 20

Expert Comment

by:brwwiggins
ID: 24153866
Also check adminP for any password change errors.
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24168240
1) the user has got the proper permission similar to all the other users but his is the only one having this problem .

2) I have tested it with my user ID since I am the Admin.

3) That one was checked too and the instructions in the help were applied but still  he has a problem

Moreover, on the adminP there is not problem for any user changing the Http Password.
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 24172028
What errors show up in the log.nsf or adminp DB ?

Were there any name changes done for this person ?

What is different ?

If all else fails, delete and recreate the user completely.


I hope this helps !
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24175460
There are no errors at all on the Log.nsf or the adminp DB...
There were no names chagned at all
But I think deleting and recreating the user will solve this problem .
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Missing Rules 1 318
@ command if structure getting unmanageable 12 101
Lotus Notes transfer mail box problem 6 109
LotusScript: Merge Data to Word File 22 112
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question