Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Un able to change the password on Lotus Notes Web Version

Posted on 2009-04-15
5
Medium Priority
?
214 Views
Last Modified: 2013-12-18
A user has started to use the Lotus Notes Web Version and I have set him a default  password of 123456789 and ticked the  box of " Force the user to change the Internet Password ,,,,,,,,,,,,,,,," to make the user able to change his password but what happened was

1- After the user put the Default  Internet Password he wasnt forced to change it with a new one and he access his emails successfully.

2- when the user attempts to change the password from the " Preferences"  he gets a massage of " Password was changed successfully" but it never changes .

3- The password only gets chagned when I change it on the user document on the Domino Directory .

Does any one know how to solve this problem
0
Comment
Question by:akhafaf
  • 2
  • 2
5 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 24151227
1) check that proper permissions are used on the address book ( Domino directory )

2) Test with a user that has admin or editor in the ACL

3) Double check the help in the Admin client on how to allow users to chnage passwords for iNotes - web version


I hope this helps !
0
 
LVL 20

Expert Comment

by:brwwiggins
ID: 24153866
Also check adminP for any password change errors.
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24168240
1) the user has got the proper permission similar to all the other users but his is the only one having this problem .

2) I have tested it with my user ID since I am the Admin.

3) That one was checked too and the instructions in the help were applied but still  he has a problem

Moreover, on the adminP there is not problem for any user changing the Http Password.
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 2000 total points
ID: 24172028
What errors show up in the log.nsf or adminp DB ?

Were there any name changes done for this person ?

What is different ?

If all else fails, delete and recreate the user completely.


I hope this helps !
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24175460
There are no errors at all on the Log.nsf or the adminp DB...
There were no names chagned at all
But I think deleting and recreating the user will solve this problem .
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
Screencast - Getting to Know the Pipeline

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question