Solved

Un able to change the password on Lotus Notes Web Version

Posted on 2009-04-15
5
203 Views
Last Modified: 2013-12-18
A user has started to use the Lotus Notes Web Version and I have set him a default  password of 123456789 and ticked the  box of " Force the user to change the Internet Password ,,,,,,,,,,,,,,,," to make the user able to change his password but what happened was

1- After the user put the Default  Internet Password he wasnt forced to change it with a new one and he access his emails successfully.

2- when the user attempts to change the password from the " Preferences"  he gets a massage of " Password was changed successfully" but it never changes .

3- The password only gets chagned when I change it on the user document on the Domino Directory .

Does any one know how to solve this problem
0
Comment
Question by:akhafaf
  • 2
  • 2
5 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 24151227
1) check that proper permissions are used on the address book ( Domino directory )

2) Test with a user that has admin or editor in the ACL

3) Double check the help in the Admin client on how to allow users to chnage passwords for iNotes - web version


I hope this helps !
0
 
LVL 20

Expert Comment

by:brwwiggins
ID: 24153866
Also check adminP for any password change errors.
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24168240
1) the user has got the proper permission similar to all the other users but his is the only one having this problem .

2) I have tested it with my user ID since I am the Admin.

3) That one was checked too and the instructions in the help were applied but still  he has a problem

Moreover, on the adminP there is not problem for any user changing the Http Password.
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 24172028
What errors show up in the log.nsf or adminp DB ?

Were there any name changes done for this person ?

What is different ?

If all else fails, delete and recreate the user completely.


I hope this helps !
0
 
LVL 15

Author Comment

by:akhafaf
ID: 24175460
There are no errors at all on the Log.nsf or the adminp DB...
There were no names chagned at all
But I think deleting and recreating the user will solve this problem .
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
This is an old article, please see an updated version of this article, located here: http://www.experts-exchange.com/articles/23619/Notes-8-5x-Windows-7-Notes-info-and-tips.html
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question