Solved

Incoming email doesn't work

Posted on 2009-04-15
10
431 Views
Last Modified: 2012-06-22
I have exchange 2003 at home for my email. It was originally just set up using popcon that collected mail from my isp account which had been forwarded from my domain (hosted at reg-123). I wanted it to be direct to my server instead of having popcon involved (popcon keeps letting in spam even though i've set rules) so i can use the IMF.  I can't get it to work though. At reg-123 i have deleted the forward rules for the e-mail and pointed the MX records directly at my external ip address.  Everytime i send an e-mail i get an instant bounce back saying "Returned mail: This domain is not hosted here (from mx1.123-reg.co.uk)".
I don't know if it's relevent or not but i have a subdomain www.mail.domain.co.uk which is pointed at the external address for webmail. This works fine. Incidently so does my outgoing mail.
HELP!
0
Comment
Question by:McSnoogins
  • 5
  • 4
10 Comments
 
LVL 70

Expert Comment

by:Chris Dent
Comment Utility

What exactly did you add in the MX record?

You can check for the existence of the MX record by running:

nslookup -q=mx domain.com

It should look like this on the DNS server:

@   IN MX   10   yourserver.domain.com.

Using an IP Address does not comply with RFCs on this topic and may cause problems.

@ can be replaced with "domain.com.", it's just shorthand for the origin, whether you see things like that depends on how you have access to the zone file.

If you only just made this change then you should allow time for it to propagate, it will not be immediately available everywhere.

Chris
0
 
LVL 65

Expert Comment

by:Mestha
Comment Utility
123-reg.co.uk did this to me a few weeks ago.
Their system didn't update correctly. The name servers continued to return their servers as MX records, but the the mail servers had removed them.

Put the DNS records back how they were, and then simply ADD a new host name and MX record to the DNS for your domain. Then wait at least four hours before removing the 123-reg.co.uk servers from the list of MX records.

Simon.
0
 
LVL 1

Author Comment

by:McSnoogins
Comment Utility
When i run that i get:
server: server.snoogins.local
address: 192.168.1.2

Non-Authoritative answer:
snoogins.co.uk MX preference = 10, mail exchanger = mail.snoogins.co.uk.snoogins.co.uk
snoogins.co.uk nameserver = ns.hosteurope.com
snoogins.co.uk nameserver = ns2.hosteurope.com
ns.hosteurope.com internet address =212.67.202.2
ns2.hosteurope.com internet address =212.67.203.246

i'm not to clued up on mx records etc. but that mail exchanger seems a bit odd?
mail.snoogins.co.uk is the subdomain i have set up for my webmail that points to my external ip. It works fine.
Does this help any?
0
 
LVL 70

Accepted Solution

by:
Chris Dent earned 500 total points
Comment Utility

Looks like you missed a dot :)

If you added "mail.snoogins.co.uk" instead of "mail.snoogins.co.uk." then it will append the zone name because the name is not considered absolute without the dot.

Edit the MX to include a trailing dot after the server name and it should be fine.

Chris
0
 
LVL 1

Author Comment

by:McSnoogins
Comment Utility
Excellent input guys, thanks. I've put a dot on the end now. Will i have to wait a few hours before i can test anything?
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 70

Expert Comment

by:Chris Dent
Comment Utility

That was quick, they've updated already, I can see your update here and it looks a lot better.

You may have to wait up to 24 hours to see the change elsewhere (unless you can clear any DNS cache you use). But you can check immediately by running:

nslookup -q=mx snoogins.co.uk 212.67.202.2

That directs the query at the name servers holding the zone. They have the correct answer now.

Chris
0
 
LVL 1

Author Comment

by:McSnoogins
Comment Utility
Still getting this instant bounce back:
Reporting-MTA: dns; c2bthomr02.btconnect.com
Arrival-Date: Wed, 15 Apr 2009 13:53:46 +0100 (BST)

Final-Recipient: RFC822; Chris@snoogins.co.uk
Action: failed
Status: 5.1.1
Remote-MTA: DNS; mx1.123-reg.co.uk
Diagnostic-Code: SMTP; 550 This domain is not hosted here
Last-Attempt-Date: Wed, 15 Apr 2009 13:53:49 +0100 (BST)

Is this just because the dns at bt hasn't updated yet?
0
 
LVL 70

Expert Comment

by:Chris Dent
Comment Utility

Yep. It's going to take a while, the TTL is 24 hours. Any DNS server that queried the name up to now will use the old value until the TTL expires (up to 24 hours).

If you could clear out the cache on those DNS servers they'd get the new value, but you can only do that when you directly control the DNS server (basically, only on your local network).

Chris
0
 
LVL 1

Author Comment

by:McSnoogins
Comment Utility
Poo :(. Oh well, roll on tomorrow :)
Thanks alot, i'll accept as soon as it kicks in and I don't need to pester anymore questions out of you :)
0
 
LVL 70

Expert Comment

by:Chris Dent
Comment Utility

No worries, yell if you have any problems with it :)

Chris
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now