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Outlook 2007 & Exchange | Input for Credentials popping up

Posted on 2009-04-15
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Last Modified: 2012-05-06
One of our Exchange users reports that every so often an input box to enter in a username and password pops up while he is connected, or has been connected, to our Exchange server. He connects to the Exchange server via remote VPN to a PIX. He says if he closes Outlook and reopens it, everything is fine. When he gets the credential popup, he cannot send or receive email.
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Question by:Tercestisi
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Expert Comment

by:Mestha
ID: 24151100
Without knowing what server is asking for the details, it is hard to know.
What version of Exchange are you using? It could be autodiscover that is causing the problem.

Simon.
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Author Comment

by:Tercestisi
ID: 24151130
Supposedly Exchange 2003 running on SBS03 is asking for the credentials.
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Accepted Solution

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Tercestisi earned 0 total points
ID: 24286331
It had to do with them losing their VPN connection.
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