I am trying to get a Dymo Labelwriter 400 turbo connected to my citrix farm. I am using a Wyse S10 thin client. I have configured a Citrix policy with the following settings:
printing -->Client Printers --> Auto Creation: Enabled, Auto-create all client printers
printing -->Client Printers -->Print job routing: Enabled, Always connect indirectly as a client printer
Printing --> Drivers --> Universal Driver: Enabled, Use universal driver only if requested driver is unavailable
I have applied this policy to all of my citrix servers (this is a test environment). I have installed the Dymo Label Writer driver on the citrix servers. The Labelwriter is connected to the thin client via USB and is seen by the thin client as LPT1. When I create my Citrix session, the printer does not get connected.
When I run the printcfg.exe utility the printer is listed however it has a status of "disconnected" When I try to manually connect the printer I receive a message stating "Could not connect to the client printer"
I am running Citrix XenApp 5 Platinum edition on Server 2003 R2. What am I doing wrong? I have searched online and found another Experts Exchange post that seems to be very similar to my issue, however it does not solve my problem (http://www.experts-exchange.com/Software/System_Utilities/Remote_Access/Citrix/Q_24255725.html
Thanks in advance for any assistance you can provide.