Solved

Citrix Presentation Server Cannot Contact The License Server

Posted on 2009-04-15
5
3,400 Views
Last Modified: 2012-05-06
Hi,

I have been using my Citrix absolutely fine without issue, I then decided to install the latest Roll Up (PSE450W2K3R03.MSP).

Once I installed this I was getting the following error:

Citrix Presentation Server Cannot Contact The License Server SERVERNAME

I have tried everything to get this working, but nothing will get it going again, so I have now uninstalled the Roll Up and it works fine again.

My question is why is it doing this?

I am running :

Citrix Access Essentials 2.0

Thanks

Paul
0
Comment
Question by:essexboy80
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 14

Accepted Solution

by:
amichaell earned 250 total points
ID: 24149325
From http://support.citrix.com/article/ctx118771:

"Your Citrix License Server must be at Version 11.5 to install this hotfix rollup pack."

Has that been done?
0
 
LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 250 total points
ID: 24149367
Yep, someone didn't read the Readme file before installing the update.  You need to do 2 things:

Install the Microsoft C++ Redistributable package
Upgrade your license server now at version 11.6.1

Always read the readme file for Citrix updates!
0
 
LVL 1

Author Comment

by:essexboy80
ID: 24149520
amichaell and carlwebster,

thanks for the help, i havent upgraded the license server - boo me

but the link in the article to download the 11.5 doesnt work, do you have another link maybe?

thanks
0
 
LVL 36

Expert Comment

by:Carl Webster
ID: 24149595
Go to www.mycitrix.com, downloads, xenapp, scroll way down to find the link to download version 11.6.1 for Windows.
0
 
LVL 1

Author Closing Comment

by:essexboy80
ID: 31570510
Great Speedy Response, Exactly Spot On
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop, Citrix Studio, Citrix Policies, Citrix XenApp
Several part series to implement Internet Explorer 11 Enterprise Mode
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question