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Event ID 1000

I have a user that is using VMWare in IE6.  They are able to get to the machine without any problem.  However, when the select the Console Tab IE crashes.  This is what is showing up in their Event Log:

Event Type:       Error
Event Source:    Application Error
Event Category: None
Event ID:           1000
Date:                4/14/2009
Time:                12:18:20 PM
User:                N/A
Computer:         XXXX
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module quickmksax.dll, version 2.1.0.0, fault address 0x00011aba.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data:

0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 69 65 78   ure  iex
0018: 70 6c 6f 72 65 2e 65 78   plore.ex
0020: 65 20 36 2e 30 2e 32 39   e 6.0.29
0028: 30 30 2e 32 31 38 30 20   00.2180
0030: 69 6e 20 71 75 69 63 6b   in quick
0038: 6d 6b 73 61 78 2e 64 6c   mksax.dl
0040: 6c 20 32 2e 31 2e 30 2e   l 2.1.0.
0048: 30 20 61 74 20 6f 66 66   0 at off
0050: 73 65 74 20 30 30 30 31   set 0001
0058: 31 61 62 61 0d 0a         1aba..  

I have tried a differnt profile to no avail.  Any help would be greatly appreciated.
0
Wil37
Asked:
Wil37
5 Solutions
 
dfxdeimosCommented:
This isn't a direct answer to your question, but you should upgrade to IE7. It offers security and performance enhancements and is an all around better browser.

Additionally, IE6 is now two generations old.
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Wil37Author Commented:
Unfortunately IE7 has not been cleared by my company to be installed.
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dfxdeimosCommented:
Is the "quickmksax.dll" file registered? If not, try registering it via the regsvr32.exe executable.

Proper syntax for regsvr32 can be found at this address:

http://www.ss64.com/nt/regsvr32.html

Also, IE7 is almost 3 years old now. It is very odd to me that it would take that long to approve what is a significant upgrade to a product, especially since it offers many enchancements (security, functionality, and other). I would press to get that application approved and installed... that is just my $.02 though.
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johnb6767Commented:
quickmksax.dll description
http://www.processlibrary.com/directory/files/quickmksax/

It is a VMWare component. If registering it above doesnt help, try seeing if it is registered as an Addon in IE....
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kumarnirmalCommented:
Did you try accessing the same using Mozilla Firefox ?
0
 
Wil37Author Commented:
To All:

Thank you very much for the suggestions.  I installed the VMWare Client application on my user's computer.  This resolved their issue
0

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