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Unable to open your default e-mail folders

Posted on 2009-04-15
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Last Modified: 2012-05-06
This error can occur if you attempt to run Outlook from a Terminal Server

session when the OST file is in use by the console session. To access this

instance of Outlook, exit the current Terminal Server session and start a new

session by using the following Run command (click Start, then click Run):

mstsc.exe /CONSOLE

You must be an administrator on the computer that is accessing the console

session. You cannot access a console session running on Microsoft Windows

2000 Server or Microsoft Windows XP Home edition. But you can from a computer

running Microsoft Windows Server 2003 or Microsoft Windows XP Professional.

THIS COMPUTER IS NOT RUNNING FROM A CONSOLE and an OST file is not in use.
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Question by:Suppaman4
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Expert Comment

by:maco1234
ID: 24152459
This error can also occur if you don't have permissions to the mailaccount.
http://support.microsoft.com/kb/244523

Make sure that SELF has the proper rights if it is your own email account.
If it is another users account make sure that your account has been given access rights.
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Author Comment

by:Suppaman4
ID: 24153677
I'm logging with the user's credentials and who didn't have previous problems with his Outlook mailbox. He is working on another machine and when he clicks on Outlook for the first time on this machine he gets the message the I listed. The only way that I can get Outlook to create his profile is to uncheck the option for the mailbox cache.
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Accepted Solution

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maco1234 earned 1000 total points
ID: 24154921
Try modify the custom transform:
http://support.microsoft.com/kb/917383
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Author Comment

by:Suppaman4
ID: 24339361
sorry for the delay ; i see if it works here are your points
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