SBS Server 2003 Administrator Profile Corrupted

Posted on 2009-04-15
Last Modified: 2012-05-06
Windows Small Business Server 2003 SP1
Administrator profile corrupted


- at login the sbs login script runs, when executing.vbs script halts and a windows script host loading your settings failed ( access denied ) error box is displayed

- no shortcut icons in the recently used area in the start menu

- when trying to administer in AD i get a MS AD - Exchange Extension error box
the system cannot find the file specified
Facility: Win32
ID no: c0070002
Microsoft Active Directory - Exchange Extension (Click OK, AD stops responding and kills itself)

- Cannot open EX SYS MANAGER, Microsoft visual C++ runtine libary error!! this application has requested the runtime to terminate it in a unusual way. please contact the application's support team for more info!

basically cannot administer anything from this profile.

When i logon into a created account with admin privliges everything functions perfectly...

Thanks in advance!
Question by:CBM Corporate
    LVL 5

    Assisted Solution

    Go to start, then run, then "dsa.msc"

    Create a new admin user with full privledges.

    Logon as the new user

    Perform a full system backup

    Delete the administrators profile

    Try to log on as the administrator
    LVL 65

    Accepted Solution

    It sounds like it is just the Windows profile itself that is corrupted.
    Therefore the easiest thing to do is restart the server, when it gets to the CTRL-ALT-DEL prompt, leave it sat there.
    Then access the server remotely using Windows Explorer:


    go in to Documents and Settings and then rename the Administrator profile.

    You should then be able to login as the Administrator account and get a new profile. The old one is still there if you need to recover any files.

    LVL 5

    Assisted Solution

    I would still create a new administrator before restarting the server just in case and I shoud have written delete/rename the administrator profile.
    LVL 65

    Assisted Solution

    The reason I said to restart the server was because there is a good chance that the existing administrator profile will have file locks on its from services and previous login attempts. Rebooting releases those locks allowing the folder to be renamed.


    Author Closing Comment

    by:CBM Corporate
    Cheers ! big help !

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