SBS Server 2003 Administrator Profile Corrupted

Windows Small Business Server 2003 SP1
Administrator profile corrupted


- at login the sbs login script runs, when executing.vbs script halts and a windows script host loading your settings failed ( access denied ) error box is displayed

- no shortcut icons in the recently used area in the start menu

- when trying to administer in AD i get a MS AD - Exchange Extension error box
the system cannot find the file specified
Facility: Win32
ID no: c0070002
Microsoft Active Directory - Exchange Extension (Click OK, AD stops responding and kills itself)

- Cannot open EX SYS MANAGER, Microsoft visual C++ runtine libary error!! this application has requested the runtime to terminate it in a unusual way. please contact the application's support team for more info!

basically cannot administer anything from this profile.

When i logon into a created account with admin privliges everything functions perfectly...

Thanks in advance!
CBM CorporateAsked:
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MesthaConnect With a Mentor Commented:
It sounds like it is just the Windows profile itself that is corrupted.
Therefore the easiest thing to do is restart the server, when it gets to the CTRL-ALT-DEL prompt, leave it sat there.
Then access the server remotely using Windows Explorer:


go in to Documents and Settings and then rename the Administrator profile.

You should then be able to login as the Administrator account and get a new profile. The old one is still there if you need to recover any files.

Member_2_4708244Connect With a Mentor Commented:
Go to start, then run, then "dsa.msc"

Create a new admin user with full privledges.

Logon as the new user

Perform a full system backup

Delete the administrators profile

Try to log on as the administrator
Member_2_4708244Connect With a Mentor Commented:
I would still create a new administrator before restarting the server just in case and I shoud have written delete/rename the administrator profile.
MesthaConnect With a Mentor Commented:
The reason I said to restart the server was because there is a good chance that the existing administrator profile will have file locks on its from services and previous login attempts. Rebooting releases those locks allowing the folder to be renamed.

CBM CorporateAuthor Commented:
Cheers ! big help !
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