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How do I upgrade Vista 64 bit Home Premium to Vista 64 bit Ultimate?

Posted on 2009-04-16
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Last Modified: 2012-05-06
I recently commissioned a PC which had Vista 64 bit Home Premium on it. I then realised that this didn't allow Remote Desktop which is key for me. I purchased an upgrade to 64 bit Ultimate, which does allow RD, only to find it was an upgrade from 32 bit Home Premium only!? (Wasn't totally wasted as I upgraded a new laptop). However I'm damned if I can find how to do what I want as the Anytime Upgrade seems to be from a 32 bit base only too?

Anybody done it successfully or can tell me how to do it?

Dave
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Question by:Dave_B_C
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Expert Comment

by:☠ MASQ ☠
ID: 24155403
The is a little known system at Microsoft called Alternate Media. If you have the 32-bit or 64-bit version of any Vista product (including an Anytime upgrade disk) you can get the alternate version of it (32 or 64 bit - whichever you don't have) for just the cost of the media and shipping. It is issued against the CD Key for the version you do have but the total cost inside the US is less than $20

See: http://www.microsoft.com/windowsvista/2057/ordermedia/default.mspx
For how to order.
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Author Comment

by:Dave_B_C
ID: 24155786
I live in the UK, so shipping may be a problem, but I'll check it out? Would I have to return the CD, which was a retail copy bought via Amazon, as that would further add to the cost?

Thanks
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by:☠ MASQ ☠
ID: 24155827
No you keep the disk but you can only use the licence key to install one copy of whichever flavour you've paid for.
The disk will ship from Microsoft's Fulfillment Centre in Ireland so postage should only be a few ££.
If you go through the order process online you'll get the pricing options before needing to pay.
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Author Comment

by:Dave_B_C
ID: 24155867
So is the fact I've already used it to upgrade the laptop a potential problem?
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Expert Comment

by:☠ MASQ ☠
ID: 24155891
Yes, I would try entering your retail anytime upgrade key anyway but you may end up having to buy another as you already planned in your question, the link allows you to get a 64-bit disk if you have bought a 32-bit product and key.
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by:☠ MASQ ☠
ID: 24156016
Whoa!

Just IM chatting with M$ and apparently you CAN'T do this with an Anytime Upgrade as all Anytimes work ONLY with 32-bit and M$ won't supply alternative media. Apparently the only route for 64-bit Premium to 64-bit Ultimate is the standard 64-bit Ultimate upgrade pack which is £196 !!!    :(
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Author Comment

by:Dave_B_C
ID: 24158634
Oh well it was a nice try! However, I haven't even been able to find an upgrade? They all seem to be clean installs, which I don't want to have to do..?
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Expert Comment

by:☠ MASQ ☠
ID: 24158989
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by:Dave_B_C
ID: 24159056
OK, gtg now but will try tomorrow.. Thanks
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Author Comment

by:Dave_B_C
ID: 24165773
Don't like the look of this? No mention of Vista?

'This version will not upgrade from Windows 95/98/ME or earlier versions. It can only be upgraded from Windows 2000 Professional, Windows XP Home, Windows XP Professional, Windows XP Professional x64, Windows XP Media Center or Windows XP Tablet PC. Backup and clean install may be required.'

Have tried to run the MS Upgrade advisor, as advised before purchase, but it won't install/run on a 64 bit machine! Doh!
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Expert Comment

by:☠ MASQ ☠
ID: 24165890
I wasn't happy either so ...
-------------------------------------------------------------------------------------------------------------
Dear Sir/Madam,

Thank you for contacting us about Microsoft® Windows® Vista®.

You would have to purchase the Upgrade copy of Windows Vista Ultimate 64-bit. Please refer to the following for purchase options:

http://www.microsoft.com/uk/windows/buy/default.aspx

Before you make the purchase, please make sure your computer is ready for the edition of Windows Vista you want by using the following tool.

http://www.microsoft.com/uk/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx


Many thanks.

If you have any more questions please give me a call on 0870 60 10 100 (Option 3 and then option 3 again for the licensing team). We are open Monday to Friday 8am - 6pm. Of course if you prefer, please send me an email.


Kind regards,
XXXXXXX XXXXXXXXXXXX
Customer Service Professional
Microsoft Customer Services


Protect Your PC: Microsoft Recommends that you protect your PC from Viruses and Security threats. Please visit our website [i]http://www.microsoft.com/uk/security/protect/alert.mspx[/i] and follow the steps to stay secure.


Notice: This email transmission contains information that is intended only for the individual or entity named in the email address and may be confidential.
If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this email message is strictly prohibited. If you have received this email transmission in error, please reply to the sender so that proper delivery can be arranged, and please delete the message from your in-box.



--- Original Message ---
From : XXXXXXXXXXXXXXXXXXXXXXX
Sent : 16 April 2009 15:XX:XX UTC
To : XXXXXX.XXXXXXXXX.XXXXXXXXXXXx.X@XXX.one.microsoft.com
Subject : Upgrade path

CUSTOMER PROVIDED SYSTEM PROPERTIES
Country/Region: United Kingdom

QUESTIONS OR COMMENTS
Message: What is the correct retail upgrade path from Vista Home Premium (64bit) to Vista Ultimate (64 bit) ??

Do I just buy the Vista Ultimate 64bit Upgrade disk I would use if I had XP64 installed?

Thanks

----------------------------------------------------------------------
So if there are any problems I'll send you the original! :)
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Accepted Solution

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Dave_B_C earned 0 total points
ID: 24614167
The reason I thought I needed to do this was that Home Premium didn't support Remote Access, which I have to have.. ? I have now got round this problem by using Live Mesh beta that is pretty good, so I've saved myself hassle and money..!  :)

Thanks to all who offered help

Dave
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