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AOL Whitelist Application

Posted on 2009-04-16
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hi,

we are applying to AOL to have our ip addresses approved and for the life of us can't work this out (not exactly most technical). The response back from AOL for being denied is

Your web request has been denied because you do not appear to be the owner of the IP address(es) in your request.  If you are in fact the owner, one of the following criteria must be met before resubmitting your request:

* The RDNS for each IP shares the FBL email domain in common.
    Valid Example:
    FBL email address is aolfbl@accounting.aol.com
    192.168.1.1 resolves to mailserver1.accounting.aol.com
    192.168.1.2 resolves to mailserver2.accounting.aol.com

*The DOMAIN WHOIS for each IP's RDNS shares the FBL email domain in common. The domain may appear in any of the listed email addresses.

* At least one authoritative nameserver for each IP shares the FBL
  email domain in common.
    Valid Example:
    FBL email address is aolfbl@accounting.aol.com
    192.168.1.1 authoritative nameserver is ns1.accounting.aol.com
    192.168.1.2 authoritative nameserver is ns1.accounting.aol.com

* The IP WHOIS information for each IP shares the FBL email domain
  in common.  The domain may appear in any of the listed email addresses.
    Valid Example:
    FBL email address is aolfbl@abuse.aol.com
    192.168.1.1 and 192.168.1.2 IP WHOIS:

    OrgName:    Your Company Name
    ...
    NetRange:   192.168.1.0 - 192.168.1.255
    CIDR:       192.168.1.0/24
    NetName:    COMPANY-1

    OrgAbuseHandle: xxxx
    OrgAbuseName:   abuse
    OrgAbusePhone:  xxxx
    OrgAbuseEmail:  abuse@abuse.aol.com
    ...

* The ASN WHOIS information for each IP shares the FBL email domain
  in common.  The domain may appear in any of the listed email addresses.
    Valid Example:
    FBL email address is aolfbl@abuse.aol.com
    192.168.1.1 and 192.168.1.2 ASN WHOIS:

    OrgName:    Your Company Name
    ...
    NetRange:   192.168.1.0 - 192.168.1.255
    CIDR:       192.168.1.0/24
    NetName:    COMPANY-1

    OrgAbuseHandle: xxxx
    OrgAbuseName:   abuse
    OrgAbusePhone:  xxxx
    OrgAbuseEmail:  abuse@abuse.aol.com
    ...


now our setup is

ourDomain.com
We added the ip addresses of two servers with rackspace plus our own mail server and all of which have reverse dns records setup. The latter though has a different domain reverse dns record then the one we are applying for.

eg

we applied to aol for ourdomain.com but the reverse dns record points to anotherdomain.com (Is this the problem).

AOL asked for a abuse@ourdomain.com and this works also.

help appreciated!?
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Question by:thomasr79
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exclamationsoft earned 1500 total points
ID: 24157552
"we applied to aol for ourdomain.com but the reverse dns record points to anotherdomain.com (Is this the problem)."
This is most-likely the problem.  Contact rackspace for assistance in getting this changed.
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