We have two client companies that have issues in completing backup exec jobs seemingly at random and we dont have any clue as to what is causing this or how to fix it. These occur intermittently, backups can complete successfully for a week and then it can occur three times a week, there does not seem to be any pattern.
One company is using Backup Exec 12. The jobs complete successfully but occasionally the jobs will complete with exceptions:
AOFO: Initialization failure on: "C:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
AOFO: Unable to get minimum quiet time for physical volumes. Reduce the activity on these volumes, or wait and run the backup when there is less activity on the volumes.
Company Twos is using Backup Exec 10d and their backup fails at the verify stage with the following error:
AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
I have followed the Symantec knowledgebase for both but to no avail. I am also fairly new to the Syamntec Backup Exec family and would appreciate being walked through it.