NTbackup media says "no entries found" when trying to perform a restore
We have replaced sbs 2003 std with a new sbs2003 premium. Both servers were running NTbackup for backup & restore without any problem. Both servers used the same tape streamer (quantum dlt v4)
The problem that I have is that I need to restore a folder that was backed up on the old server to the new server. When we insert the tape the date & name is recognised but then it says "no entries found" We get the same result from any of the tapes that were used on the older server even though we know that the data is on there. How can I get NTbackup to read the data on these tapes.
When we double click the media we get a dialogue box stating "Mount Waiting" under which it says "The library is unable to load the media at this time because the drive is in use." The correct media name and date & time of the backup is displayed followed by another message under that saying "Please wait for the drive to become available)