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Spooler SubSystem App has encountered a problem and needs to close ..

Spooler SubSystem App has encountered a problem and needs to close ...

I keep getting this annoying popup message, my printer was working fine - now it wont print and keeps displaying this message.

I have tried resinstalling the printer, reinstalling SP2 and starting the print spooler service.

Running Windows XP and the printer is a Canon mx300.
Any Ideas???
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unrealone1
Asked:
unrealone1
1 Solution
 
bRvOCommented:
Uninstall the Canon Software
Delete the Printer from Printers & faxes
In printers & faxes | File | Server Properties | Drivers | Delete all printer drivers

download this utility and install it

http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD

Browse to C:\Program Files\Microsoft Resource Kit\Tools\ & run cleanspl.exe , restart the machine and re-install.
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unrealone1Author Commented:
Re-installed the OS in the end. Didn't have time. Thanks for the suggestion.
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unrealone1Author Commented:
ok
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josephnoCommented:
Microsoft has released a Fix It document and file to resolve this issue. View the Microsoft KB document titled Fix printing problems by resetting the print spooler (Article ID: 2000007) . This will reset the print spooler back to default settings.

http://support.microsoft.com/kb/2000007
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RickHamiltonCommented:
kb 2000007 no longer exists !!!
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