[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Outlook\Exchange slowness in remote offices

Posted on 2009-04-16
11
Medium Priority
?
373 Views
Last Modified: 2012-08-13
The company I work for has its Exchange server hosted in the corporate office. We also have 12 other regional offices around the country. Users in the regional offices routinely complain of slowness with opening outlook and sending/receiving mail. I attribute this the regional offices having slow dsl internet connections. is there anything i can do to help speed things up?
0
Comment
Question by:mhmservices
11 Comments
 
LVL 4

Expert Comment

by:dud386
ID: 24157660
Are your users using cached mode in Outlook? Typically, email should not be REAL slow unless it has to download a mass amount of it. Enabling cached mode should help out with the start up being slow.
0
 

Author Comment

by:mhmservices
ID: 24157672
All users are in cached mode.
0
 

Expert Comment

by:Arklight1978
ID: 24157690
As above with cached mode you could set the machines to download headers only or limit to download headers on items gretaer than xxxkb.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:mhmservices
ID: 24157711
Ark,


That's a possibility but lets see what others have to say. I'm wondering if there is some type of "relay agent" that might be able to help.
0
 
LVL 65

Expert Comment

by:Mestha
ID: 24157972
There is little that you can do beyond putting Exchange servers in the remote locations. How fast is your UPLOAD speed from the Exchange server? If you are on xDSL then it will be pretty poor and multiple users, even on cached mode, will quickly drown it out.

If there are lots of small numbers of users in many sites then I have deployed solutions like Terminal Services/Citrix before, which places the users near the server and can have a drastic improvement on the end user experience and the support costs.

Simon.
0
 

Author Comment

by:mhmservices
ID: 24158030
Corporate has 3 bonded T1 lines so our upload speed is pretty good.
0
 
LVL 37

Expert Comment

by:Jamie McKillop
ID: 24171019
Hello,

How is Outlook connecting to the Exchange servers? MAPI or RPC over HTTPS? MAPI was designed to work over a LAN and is terrible over WAN connections. If you aren't using RPC over HTTPS, I would recommend you switch to it.

JJ
0
 

Author Comment

by:mhmservices
ID: 24171151
How do I make that switch?
0
 
LVL 37

Expert Comment

by:Jamie McKillop
ID: 24171170
What version of Exchange?
0
 

Author Comment

by:mhmservices
ID: 24171184
2003
0
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 2000 total points
ID: 24171212
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month19 days, 22 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question