• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 391
  • Last Modified:

Issue with recent Microsoft updates (MS09-009 - MS09-016)

After installation of recent Microsoft updates (MS09-009 - MS09-016) one of our servers stopped function properly. After reboot it hung up right before logon prompt. No local access, no network, no pings, only mouse was working. After booting into Safe Mode and reboot again, I was able to get it working, but it hung up few hours later again. This behavior started right after installing these patches, no any other change was done and the system was 100% stable before this.

I found one short article here - http://www.computerweekly.com/Articles/2009/04/15/235633/microsoft-patch-tuesday-update-raises-compatability.htm, telling that one of these updates can cause problems, but it doesnt specify which one. Im wondering if somebody have more details about this and how to fix it.

Thanks!
0
AGCom
Asked:
AGCom
  • 5
  • 5
1 Solution
 
Darius GhassemCommented:
You can call Microsoft for free tech support if the MS updated caused the issue. This is the best place to go to if a update has caused the issue.
0
 
AGComAuthor Commented:
Yes, I will call them later today. Thankfully, these patches were installed only on a few machines that arent mission critical and only one of them was actually affected.

Just want to give additional information about affected server:
-      Dell PE 2850 with latest OM Server Administrator software installed plus recent Dell provided firmware/drivers updates
-      Windows Server 2003 R2 SP2
-      Symantec Backup Exec 12.5 SP1 with Dell PV114T, LTO3-060 tape unit (uses Symantec drivers)
-      Windows Server Update Services 3.0 SP1
-      ESET Remote Administrator Server with Console (v3.0.105)
-      NOD32 Antivirus BE (v4.0.314)
-      Macrium Reflect v4.2.2042 Imaging software
-      Other really basic stuff like winrar, adobe reader and etc.

Hope this information may be helpful&
0
 
Darius GhassemCommented:
Remove NOD32 which has caused conflicts with other Windows Updates then give the server a reboot.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
AGComAuthor Commented:
Thanks a lot, dariusg! This may help. I removed NOD32 Antivirus in Safe Mode, rebooted machine and all is up and running now. But I need to let it run for a day at least to verify that it will not fail again.
0
 
Darius GhassemCommented:
Just let me know.
0
 
AGComAuthor Commented:
It's interesting why everything is fine with other three machines where I installed these updates, and where NOD32 is also installed (same version and settings)? especially when thinking about 50 other machines that also have NOD32 installed and are subject to install these updates soon :)
0
 
Darius GhassemCommented:
This was the same issue some months back with a MS update on 7 2003 server only one had an issue but it ended up to NOD32. Are you running the most updated verison of NOD?
0
 
AGComAuthor Commented:
I have NOD32 Antivirus BE (v4.0.314) installed at all servers. According to ESET web site the most recent one is v4.0.417. It was released about two to four weeks ago, and is older than these MS patches and it's unlikely that if there is a compatibility issue between recent patches and this antivirus, the 0.417 build can address it. I guess, in this case ESET should start working on another build.
0
 
Darius GhassemCommented:
MS release info about their updates to Vendors before they release them to the public.
0
 
AGComAuthor Commented:
Just want to confirm that an issue was resolved by removing NOD32 antivirus. Hope it was really a bug in v4.0.314 build, and after installing recent version available (4.0.417 at this moment) the system will not fail again. Thank you.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

  • 5
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now