Callpilot and Lotus Notes, not playing nice with each other.
Posted on 2009-04-16
I am unable to properly install callpilot to view fax messages delivered to vm boxes in the office. There is only one known working instance but the person has left the company and cannot remember how they got it to work. The process was simple, an employee would receive a fax in their vm, the message would be forwarded to the the one person who had callpilot installed and he would email them the tiff.
We have callpilot unified messaging software 2.5... Which is rated to work with LN 6.x and LN 7.x. I tried installing 6.0 on a test computer and during the install I received an error message that callpilot was unable to locate the names file and thus would like update the mail file. I received similar errors when trying to install the app with LN 6.5,7, 8, and 8.5 (the last 2 i knew would fail but decided to give it a shot) although these errors specified callpilot was unable to locate the notes.ini file and would like update the mail file
I located the reg entry and successfully modified it to point file it was looking for, but I can not figure out how to update the notes client to contain the CP view. I have attached a screenshot of what it would look like successfully. Thanks in advance for your help.