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How do I stop Word 2003 opening in Safe mode Citrix Presentation server 4?

Posted on 2009-04-16
Medium Priority
Last Modified: 2013-11-11
I've removed what I thought would be the main culprit which is Abobe Acrobat Reader which fixed the another issue with the normal.dot but safe mode in Word is still happening when you open it logged in as a user in a session.  

Question by:kevinppb
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Accepted Solution

Daniel Borger earned 2000 total points
ID: 24158480
this is not version specfic but I think it may help.
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Expert Comment

by:Daniel Borger
ID: 24158525
HKEY_LOCAL_MACHINE\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Outlook\Resiliency with the key TermSrvCopyKeyOnce with a value of 0x1 exists in the Registry on the Windows 2000 Terminal Server in one of the subkeys under Resiliency.

check this:

Deleting HKLM\Software\Microsoft\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Outlook\Resiliency resolves the problem.

I renamed the Key "...\Resiliency" to "...\ZZResiliency". Tested the Outlook and Clicked NO to the Question.
LVL 12

Expert Comment

by:Daniel Borger
ID: 24850629

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