Link to home
Start Free TrialLog in
Avatar of kevinppb
kevinppb

asked on

How do I stop Word 2003 opening in Safe mode Citrix Presentation server 4?

I've removed what I thought would be the main culprit which is Abobe Acrobat Reader which fixed the another issue with the normal.dot but safe mode in Word is still happening when you open it logged in as a user in a session.  

Thanks
ASKER CERTIFIED SOLUTION
Avatar of Daniel Borger
Daniel Borger
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
HKEY_LOCAL_MACHINE\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Outlook\Resiliency with the key TermSrvCopyKeyOnce with a value of 0x1 exists in the Registry on the Windows 2000 Terminal Server in one of the subkeys under Resiliency.

RESOLUTION
check this:

Deleting HKLM\Software\Microsoft\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Outlook\Resiliency resolves the problem.


I renamed the Key "...\Resiliency" to "...\ZZResiliency". Tested the Outlook and Clicked NO to the Question.