Print Spooler problem on Windows Server 2003 R2 Standard
Posted on 2009-04-16
Our users complain every day that they are not able to print. The one thing that we have found out that seems to work, for some strange reason, is to print a test page from the printer they are trying to print from. Once you print a test page, they are able to print to it. This "ONLY" happens once in a while. I have also noticed that just pulling up the properties on the printer, seemingly also fixes the problem. Its almost like you have to jump start the printer(s) before they will let users print to them. Considering we have 67 printers on our network, and only a few calls here and there, it is hard to narrow down the problem. The other weird thing is its always on different printers. We have tried different drivers, and cleaned all un-used drivers from the print server in hopes to fix the problem, and yet the problem still occurs. We have thoroughly looked through the event log on the print server and nothing seems to catch our eye. Any help would be greatly appreciated because we are starting to get some very frustrated users on our hands. Thanks in advance.